Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Windows DVD Maker freezes

by Disneyfan Apr 27, 2009 3:10AM PDT

A friend's daughter filmed a video for a school project, loaded the video onto her HP computer running Vista Home Premium and then edited it with Windows Movie Maker. When she tries to burn a DVD, using Windows DVD Maker, it repeatedly freezes everytime it reaches 41%. Tried different settings including quality settings all with the same results. Any help would be appreciated.

Discussion is locked

2 Posts

- Collapse + Expand Details

- Collapse -

Something to try

by jeff_windows_team Apr 27, 2009 4:11AM PDT

You said you changed the quality settings, but have you tried adjusting the burn speed? Take a look here: http://windowshelp.microsoft.com/Windows/en-US/Help/bc732dc8-0cde-43fe-bec6-cd85215810801033.mspx

Click the My DVD failed to burn tab. It will instruct you on how to check for corrupt drivers and change the burn speed. Try those fixes and let me know if it fixed the problem.

Jeff
Windows Outreach Team

- Collapse -

No difference, still won't work

by Disneyfan Apr 29, 2009 8:11AM PDT

I rebooted the system then set the burn speed to 'slowest'. It had been set on 'fastest'. When I tried to burn the disc, it again ended at 41% with a pop-up that read "Cannot create the DVD" followed by a line of text that read "unspecified error". It did not give me an opportunity to try to check for corrupt drivers.

Back to Windows Vista forum