Avoid Microsoft's backup software. Use anything else. If you feel that Microsoft should correct such flaws, well that's for those to go after but here I learned long ago to use anything else.
New to Windows 10. Have external hard drive for backups. Trying to backup with the W 10 utility which is listed with Windows Defender. All the folders which are to be backed up show with the utility. But when I click on Backup Now absolutely nothing happens What is also strange is that it says that it has done a backup on April 3, that was when the laptop with W 10 was brand new. However, that backup is nowhere to be seen. Should show on the external drive, should it not? I have saved a snippet of the interactive window to launch the backup but do not see a facility to attach that here.
I will be very grateful for your expert advice.