Windows Legacy OS forum


Windows Cannot find" error on start up!!! Please Help!!!

by paulson060267 / November 19, 2014 5:39 PM PST

Windows Cannot Find error every time I start up My Computer. The actual error reads...
Windows Cannot find C:\Documents and Settings\Administrator\Local Settings\Application Date\GeniusBox\Client.exe

I think I am getting this error because I recently tried to uninstall GeniusBox via the ADD/Remove software feature in XP. I tried anyway to uninstall it there as it did show up in the list. Yet windows complained that the software may have already been uninstalled.

Yet I still was getting a GeniusBox Icon in my Sytems tray.

I ran some virus programs and deleted some stuff and the GeniusBpx Icon in my Sytems tray disappeared but I started getting the "Windows Cannot Find Error" every time I start the machine.

I scoured the web fo solutions, that included downloading and running certain other anti malware programs as well as programs that show what your startup is running , I could not find any GeniusBox entries in those. At least there not calling themselves that.

I went to regedit and deleted all the occurances of geniusbox that I found there. There were several.
Still the "Windows Cannot Find Error" persists....
I don't know what else to do I've tried everything I can think of
Can somebody please try to help me? Any assitance anyone could offer would be great. This has been driving me crazy!!!
Thank You Matt

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Re: error
by Kees_B Forum moderator / November 19, 2014 6:28 PM PST

It's not an error, it's just a warning. No need at all to let you drive crazy.

No need, even, to do anything. Most people only reboot once a week or so (they use hibernate as much as possible, because it makes the restart much faster, so it's a once-a-week minor annoyance.

Now run msconfig, go to the startup tab and uncheck the line that says to run that program. There should be such a line. If not, post again.


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Kee_B reply...
by paulson060267 / November 20, 2014 11:06 AM PST
In reply to: Re: error

I checked in msconfig but I actually cannot find the file there. Weird. There are only 4 files checked there.None of them have the same path as the cannot find error says it is looking for. I don't know what that's all about!!! Any further suggestons???

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Other tools to find Waldo.
by R. Proffitt Forum moderator / November 21, 2014 12:39 AM PST
In reply to: Kee_B reply...

I use these other POWER TOOLS!!! to find it.

1. Hijackthis.
2. Autoruns.

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Well maybe this will work...
by paulson060267 / November 23, 2014 7:27 AM PST
In reply to: Re: error

Well I ran both autoruns and msconfig, hijack this and msconfig and could find no entries for GeniusBox in the startup list. So I checked the registry and found entries related to client.exe
These are the files I found.

This Folder contains:
(Default) REG_SZ (value not set)
MaxDeviceNameLength REG_BINARY 06 00 00 00
ReAcquire REG_BINARY 01 00 00 00

This Folder contains:
(Default) REG_SZ (value not set)
MaxDeviceNameLength REG_BINARY 06 00 00 00

I've done little work with registry editing. So I wanted to check before I did anything catastrophic.
But should I delete these values, are they causing the problem?
or are they important for the functioning of the computer?
please let me know what you think. Matt

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and this is where the registry cleaner
by James Denison / November 23, 2014 2:35 AM PST

that everyone devalues actually comes in handy. Use EasyCleaner2 and have it remove all nonvalid registries and that will disappear. It's one I've used years for that very thing and Toni is a nice person and no funny things to happen from it, but also has some other capabilities.

comes in exe installer file, or a manual zip file installation.

image of other programs in it, like finding duplicate files, unnecessary files, and hooks into some common windows functions like add-remove programs, and cleaning up IE.

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I Think this problem has been solved... At least for now!!!!
by paulson060267 / November 25, 2014 8:27 AM PST

Reinstalling GeniusBox and uninstalling it again with Revo uninstaller Seem to have actually worked at least thus far!!!!! I restarted and did not get the error anymore, If this happens to anyone else, make sure to preform a scan with Revo after the uninstall and remove the registry entries that are left behind by GeniusBox. Also for some reason after uninstalling and restarting I found that my desktop backgraound was changed back to it's default and that Google chrome was also set back to it's default but the desktop was easy to shange back in the control panel and I just signed in to Google Chrome to Sync my old setting back in that so Success!!!! At least so far. I will let you know if any more problems arise in the future surrounding this issue!!! Thanks SO much!!! Matt

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