Windows 7 forum

General discussion

Windows can't open Add Printer error 0x000000c1

by dmasterson01 | December 1, 2010 5:41 AM PST

I have Windows7 Ultimate 64 bit and recive the above error. I've tried Microsoft chat live and also received a hotfix for KB 981070 which describes similar errors but did not fix the problem. Some say it is a bad printer driver. I've deleted all printers, including those that were working perfectly. NOw I cannot add a printer thru the usual control panel means Or connect to a printer over rthe network

Discussion is locked
Flag
Permalink
You are posting a reply to: Windows can't open Add Printer error 0x000000c1
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows can't open Add Printer error 0x000000c1
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Track this discussion
Thread display: Collapse / Expand
5 total posts
Collapse -
The good news is that this has open discussions.
by R. Proffitt Forum moderator | December 1, 2010 5:57 AM PST

In reply to: Windows can't open Add Printer error 0x000000c1

Flag
Permalink
This was helpful (0)
Collapse -
tried that
by dmasterson01 | December 1, 2010 11:12 PM PST

In reply to: The good news is that this has open discussions.

I have been to the forum and the forum it refers me to, that which details how to clean out old print drivers. The instructions reference Win 2000 and XP. I'm on Win 7 64 bit, which seem to be the issue... any ideas for that?

I have twice bee led by goole to http://support.microsoft.com/kb/981070 which accurately describes what has been happening to me. My two attempts using this hotfix have not remedied the problem.

Flag
Permalink
This was helpful (0)
Collapse -
Generic.
by R. Proffitt Forum moderator | December 2, 2010 2:31 AM PST

In reply to: tried that

Sadly I don't have enough specifics to work this issue. For example HP has some tools and procedures to clean out their drivers when this happens.

Of course if that can't be done we re-image the system and carry on.
Bob

Flag
Permalink
This was helpful (0)
Collapse -
corrupt ntprint.dll in system32
by rsfrenkel | July 26, 2013 6:03 AM PDT

In reply to: Windows can't open Add Printer error 0x000000c1

I had the same problem and tried all the suggestions without success. I then tried to run printui from DOS window as admin (printui /il) and got a message that windows\system32\ntprint.dll was corrupt. I had to change owner so I could rename to printuiold.dll and I copied the file from another Windows 7 64 bit pro machine. SOLVED

Flag
Permalink
This was helpful (1)
Back to Windows 7 forum 5 total posts

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

REVIEW

Sublime suburban chariot

High on style and technology, the 2019 Volvo XC90 is an incredibly satisfying everyday crossover.