Start with http://forums.techarena.in/vista-help/1049502.htm and googling 0x000000c1
Bob
I have Windows7 Ultimate 64 bit and recive the above error. I've tried Microsoft chat live and also received a hotfix for KB 981070 which describes similar errors but did not fix the problem. Some say it is a bad printer driver. I've deleted all printers, including those that were working perfectly. NOw I cannot add a printer thru the usual control panel means Or connect to a printer over rthe network