Windows 7 forum

General discussion

Windows boot up flickering screen+hang

by cyberjar09 / July 7, 2010 9:39 PM PDT

Hi i would like some support for this problem im facing with my windows

Laptop: dell studio 1557
OS: Win 7 Home Premium 64 bit

Description: Windows was working fine but after a restart when the blue animation screen of "Please Wait" appears, the system hangs (i can still move the cursor though) and the screen flickers continuously.! =(

I tried the following to no avail:
1) boot from "last known good config" - Same problem
2) try to restore to an earlier restore point - recently installed my windows, no restore
point detected
3) try to repair startup - no errors detected but booting into windows still same
4) tried to repair windows from the windows 7 dvd - still not working

Windows is booting into safe mode which would mean that there is some driver/software related problem.

I am in the process of uninstalling all drivers and then ill try booting into windows, if it works ill reinstall all drivers again.

I dont want to have to reinstall my os because its painful having to reinstall everything all over again ...

Thanks in advance guys, much appreciated.

Discussion is locked
You are posting a reply to: Windows boot up flickering screen+hang
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows boot up flickering screen+hang
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Back to dell.
by R. Proffitt Forum moderator / July 8, 2010 6:26 AM PDT

The forums have some unsettling reports of troubles with some Dell i7 laptops. Dell appears to be changing motherboards.

Collapse -
by cyberjar09 / July 8, 2010 7:35 AM PDT
In reply to: Back to dell.

What troubles have they reported..? Any specifics?

Collapse -
You could google that.
by R. Proffitt Forum moderator / July 8, 2010 7:57 AM PDT
In reply to: troubles?

Similar to your report to black screens. Dell changes the motherboard from what I read. If you need more about your failed machine be sure to ask dell for more details when they fix yours.

Collapse -
by cyberjar09 / July 8, 2010 8:08 AM PDT
In reply to: You could google that.

well the only problem with that being im reinstalling the OS myself. Im not even calling dell technical support regarding this matter.

Collapse -
Are you using Dell's supplied OS and drivers?
by R. Proffitt Forum moderator / July 8, 2010 8:11 AM PDT
In reply to: fixing

If not you are going to feel pain finding Dell support. At the very least try the Dell supplied OS and drivers and see if the machine works. If it does try your OS and Dell's issued drivers. If a driver causes it to fail, don't install that one next time.

Collapse -
by R. Proffitt Forum moderator / July 8, 2010 9:01 AM PDT

The stories about the dell i7 and best buy and more fueled my initial response. This is why you want to use Dell's factory supplied image to be sure it's not some driver you found.

Also I find the BIOS versions matter again as Windows 7 arrived. You saw this when XP came out, again with Vista and many have forgotten this issue since it's been a long time since the last new windows.

What can really cause folk grief is the "it worked before" thought. Those folk often end up at service counters to reload the OS. It does not matter it worked before as updates install, it is different.

I'd see if Dell has a new BIOS and stick to Dell's issued drivers and failing that Dell's issued OS and if all that fails, Dell needs to fix the machine.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

The Samsung RF23M8090SG

One of the best French door fridges we've tested

A good-looking fridge with useful features like an auto-filling water pitcher and a temperature-adjustable "FlexZone" drawer. It was a near-flawless performer in our cooling tests.