Computer Help forum


Windows administrator is broken

by coolbanna2 / November 8, 2015 12:30 PM PST

When I try to log on to my administrator account I am welcomed with this message "The user profile service failed the logon. User profile cannon be loaded. I am currently using a guest account and when i try to do anything that requires the administrator password it tells me windows cannot find the file. For example if i open cmd it is fine, if i run it as administrator i get this message "Windows cannot find 'C:\Windows\System32\cmd.exe'. Make sure you typed the name correctly, and then try again". I tried using the windows recovering system and it has crashed every time so my best guess would be there is corruption in windows but i am not too knowledgeable in this area. I do not want to have to reinstall windows as my internet is extremely slow and i have a download speed of 0.3mb so redownloading all of my games and drivers will take a long time. If you have any idea of how i could fix this it would be extremely appreciated.

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Clarification Request
Did you try the UTILMAN trick?
by R. Proffitt Forum moderator / November 8, 2015 1:38 PM PST
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Already have tried it
by coolbanna2 / November 8, 2015 3:23 PM PST

It crashed and nothing happened.

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Then you will be learning what so many tell
by R. Proffitt Forum moderator / November 8, 2015 3:53 PM PST
In reply to: Already have tried it

Now you know why folk tell you to create a spare admin account. If this is news to you google up "Windows Corrupt Profile."

The only good news is your files are not lost yet. We usually pull out the HDD, pop in a blank, restore from backup or factory restore the PC. Then the old drive is installed or put in some USB case for the owner to get at their files if they forgot to backup.

And no. Microsoft has yet in 15 years supply a fix to get back in if one didn't have a spare admin account. Go figure why.

All Answers

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What machine?
by Dafydd Forum moderator / November 8, 2015 12:50 PM PST

Also, why no spare admin account? Get into safe mode and use the admin count there. Leave the password blank and once in, creates a new admin account and delete the old. make sure you have a spare admin at all times.

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Safe mode crashes.
by coolbanna2 / November 8, 2015 3:45 PM PST
In reply to: What machine?

I have tried safe mode and it crashes when is is loading the files. Next time I will definitely always have a spare admin. My PC is windows 7 Home Premium and is manufactured by Zoostorm. My processor is an Intel i5-3340, I have 8GB of Ram and a 64-bit operating system.

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Sounds like OS damage.
by Dafydd Forum moderator / November 8, 2015 3:51 PM PST
In reply to: Safe mode crashes.

Do you have backups or restore media? Ideally you should have several images of your computer backed up in 3 locations. You might be looking at a reinstall here.

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