you're facing that problem:
And probably solve it too.
Running: Win98SE, IE6
In the course of trying to resolve a startup problem, I tried to access the troubleshooters in Windows 98 Startup and Shutdown Troubleshooter (in Windows Help). To my dismay, every one of the troubleshooters was inactive (produced blank screen). How can I activate the troubleshooters? Thank you
Windows Help> Contents> Troubleshooting> Windows 98 Troubleshooters> (any item listed)> (any troubleshooter listed)> blank screen...