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Windows 98 error message........

I boot up my pc and keeep getting the following message and windows 98 will nt load:

NOT ENOUGH EXTENDED MEMORY AVAILABLE TO RUN WINDOWS

and I cannot boot into windows.

I tried the Microsoft knowledge base solution for the error message but it didn't work.

Windows 98SE
20 ig hard drive...10 ig used
383.00 RAM

Any ideas...thanks in advance
Simon..

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Re: not enough extended memory

In reply to: Windows 98 error message........

If you have 384 Mb RAM, you've got about 383 Mb extended memory, which should be more than enough (Windows 98 runs perfectly in 32 Mb). So obviously something is wrong.

Please:
1. Post what MSKB article you read about this error, what you tried and what happened.
2. The contents of \config.sys (use type \config.sys after booting in MS-DOS)
3. The output of the mem-program (type mem after booting in MS-DOS). I'm sitting behind my trusted Win 95 computer now, it has good old mem in c:\windows\command, and I assume Windows 98 also has it. With me, it shows (run from the command prompt in Windows):
- 640 kB conventional memory
- 82 kB upper memory
- 384 kB reserved
- 48.0046 kB extended (XMS)
It's a mystery, because I only have 16 + 32 = 48.0 kB total, and also a mystery to have 47.884 KB of the extended memory free while have two windows of IE open, but still it might be useful to get a view of your system.

Kees


Kees

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Extended memeory

In reply to: Re: not enough extended memory

Thanks for getting back to me...

The MSKB articel was at http://support.microsoft.com/?kbid=311367

I did everything it said but no joy!

When I type MEM in dos it says:

Conventional Total 639K Used 87K Free 552K
Extended (XMS) Total 65,472K Used 65,472K Free 0K

This shouldn't be right, should it..?

Config.sys says:

device=c:/windows/COMMAND/display.sys con=(ega,,1)
Country=044,850,c:/COMMAND/country.sys


Except the forward slashes are really backslashes as my button has broke on keyboard...

Any ideas...
Thanks in advance

Simon..

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Extended Memory

In reply to: Extended memeory

Windows requires that Himem.sys load successfully to enable access to extended memory. I've seen several instances where Windows reported that C:\Windows\Himem.sys was missing when, in actual fact, the problem was a faulty connection to the keyboard (Himem.sys uses a line on the keyboard controller to control memory). Since you've already got one broken key, there's a good chance more is wrong with the keyboard--try a replacement.

If, with a different keyboard, Mem.exe still only reports 64 MB and your BIOS boot screen says the same, you might try reseating your RAM and/or swapping the sticks around in the slots. With 384 MB, you've probably got 3x128 sticks so try pulling all out and then booting with one stick at a time to see if you've got a bad one.

John

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(NT) (NT) what happens when you try safe mode?

In reply to: Windows 98 error message........

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