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Windows 8 impossible to install!

Jul 19, 2013 2:38PM PDT

Hi all,

I have recently built a brand new gaming computer with the following parts (ignore the prices).

CPU: Intel Core i5-3570K 3.4GHz Quad-Core Processor ($189.99 @ Microcenter)
CPU Cooler: Cooler Master Hyper 212 EVO 82.9 CFM Sleeve Bearing CPU Cooler ($29.98 @ Outlet PC)
Motherboard: Asus P8Z77-V LK ATX LGA1155 Motherboard ($114.99 @ Newegg)
Memory: G.Skill Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.46 @ NCIX US)
Storage: Samsung 840 Series 120GB 2.5" Solid State Disk ($93.99 @ Adorama)
Storage: Western Digital Caviar Blue 1TB 3.5" 7200RPM Internal Hard Drive ($59.99 @ NCIX US)
Video Card: EVGA GeForce GTX 660 2GB Video Card ($179.99 @ Newegg)
Case: Rosewill BlackHawk ATX Mid Tower Case ($69.99 @ Amazon)
Power Supply: Corsair Builder 600W 80 PLUS Certified ATX12V Power Supply ($69.98 @ Amazon)
Optical Drive: Asus DRW-24B1ST/BLK/B/AS DVD/CD Writer ($18.98 @ Outlet PC)
Operating System: Microsoft Windows 8 (OEM) (64-bit) ($89.73 @ Outlet PC)
Total: $986.07

I just finished this build and started to install windows 8. Windows 8 starts to install and goes down its checklist and restarts after "finishing up". Once it restarts it asks for me to pick the default OS and I pick the windows 8 one and then it switches to a screen with the windows 8 symbol and below it says, "configuring devices". This is all well and good until (at some random percentage) the screen goes entirely black and will not return. I have waited at the longest 20 minutes and nothing happened. I have had to restart and start the installation process all over again. I have done this about 8 times and was wondering if anyone had some tips. Thanks ahead of time.

Discussion is locked

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True.
Jul 19, 2013 11:19PM PDT

I've encountered new stuff that needs updates such as a BIOS before it will install. If that doesn't work then call the supplier to make your complaint and ask what they want to exchange.
Bob

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Reply
Jul 20, 2013 12:49PM PDT

Hmmmmmm well I have an update disc for my motherboard with drivers and what not but I am assuming that doesn't do anything without an operating system.

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Then it's clear
Jul 21, 2013 12:57AM PDT

That the parts that are not ready must go back if they can't help you update a BIOS with a CD or such.
Bob

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So...
Jul 21, 2013 4:06AM PDT

I need to send my mother board back because it isn't ready? And can I use that disc with the drivers to update it and see if it works?

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I believe that's what Bob
Jul 21, 2013 4:15AM PDT

was telling you to do. That's what that disc is for

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I've seen this before.
Jul 21, 2013 9:04AM PDT

And while our office has many talented folk that can update a bios in any supported way, it appears this supplier and maker shipped you less than ready to use equipment.

They deserve the returns in my opinion if nothing else but wasting your time.
Bob

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Bravo Bob
Jul 22, 2013 5:34AM PDT

I couldn't agree more. Some of these Manufacturers are getting sloppy and really are getting away with Murder!

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New gaming computer
Jul 23, 2013 8:40AM PDT
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Windows 8 impossible to install
Jul 23, 2013 4:31PM PDT

Question for you:
Does your video card have an input for external power? If so, I advise you to connect a spare power cable to the video card. The power cable is usually labeled for PCI-E Video. If there is not one, connect a "Y" SATA power cable to a free power connector, and use one of those for t5he extra power input for the video card.
Additionally, where are you attempting to install the OS? On the HDD or the SSD?
I also have an SSD, with my OS installed there [Windows 8.1 Preview]. Runs great, with little problems.
The important thing is to make sure the SSD is connected to the first SATA-3 cable, and shows up as SATA 0 in the POST. Then make sure that drive is the one you install Wiindows 8 to. Format it first, but DON'T format it as GPT. Format it as NTFS ONLY. The installer will make an extra volume on the SSD which contains the boot code for the OS. This volume is hidden, and named "System Partition".
If none of this helps, let me know, so we can work it out further.
@OldCelticHippy
Donald Lee McDaniel