Windows 8 forum

Question

Windows 8 freezed in shutting down screen

I own a Toshiba Satelite P55-A5312 with an intel core i5, a few days ago I turned of the computer but when I tried to turned on again the "Shutting down" screen was (and is) still there and even if I press the power button and hold it it doesn't work. I've seen a couple forum discussions where other people experienced similar problems and fixed them by removing the battery and putting it back on again, but my Toshiba's battery cannot be removed that easily. What can I do to fix this problem?

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All Answers

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Answer
Try HOLDING the power button for over 60 seconds.

In reply to: Windows 8 freezed in shutting down screen

After that the news can be grim. Let the battery run out if you can't get to the battery.

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Nothing worked :/

In reply to: Try HOLDING the power button for over 60 seconds.

Thank you for replying.
When I hold the power button for 60 seconds the screen goed to black and when I turn it on again it goed back to the "Shutting down" screen.
The battery doesn't seem even near to be drained (which is odd, because it has never been this durable)

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