That's the first thing to try. If that doesn't work, try booting from a repair disc.
Sorry guys, I'm sure this has been asked but all I have is my phone and it is a pain to try to search. Windows 8 and AVG updated. When I restarted, the screen froze on the first screen (an HP logo). I can't do anything. The cursor is mia. All I get is the logo. I restarted and hard booted....nothing. Please help

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