Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Windows 8.1 Won't load up. Neither in Safe Mode or Normal Bo

Sep 21, 2015 3:36PM PDT

Today, I got home and opened my laptop (Toshiba Satellite C55-B5302) and was greeted by the page where you select the time and date. The same page I got when I first opened my laptop a year ago. I've tried booting into safe mode, But I keep getting the same error of "Your PC didn't start correctly" and I cant find anything online for it. If you need anymore details about the laptop, let me know.
Any help is appreciated, thanks.

Discussion is locked

- Collapse -
Answer
do you have windows disk
Sep 21, 2015 3:45PM PDT

If you have a win8 disk - dont matter the version, try doing a startup repair.

- Collapse -
Re:
Sep 21, 2015 3:49PM PDT

No disk. Any other suggestions?

- Collapse -
Top of the forum reveals where to get your discs.
Sep 21, 2015 6:08PM PDT
- Collapse -
Answer
(NT) try alt f8 keys
Sep 21, 2015 3:57PM PDT
- Collapse -
RE:
Sep 21, 2015 3:58PM PDT

Where do I try these keys? When the computer is loading up?

- Collapse -
at startup
Sep 22, 2015 1:17AM PDT

sorry, had to go to work...as soon as you power on the computer tap them