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Resolved Question

Windows 8.1 Picture Preview won't work

by Dec 14, 2013 4:15AM PST

HP HDX 18T CTO
1 TB C: Drive
500GB D: drive
4GB DDR2 RAM
Windows 8.1 with updates

When I try to open up my pictures folder, I can not see any previews of photos and I have to go through an entire folder using the Microsoft Picture viewer to view each and every picture then memorize the photo number in order to attach it to any e-mail or to insert it into my Outlook 2007. Is there an incompatibility issue here ? 2007 vs Windows 8.1 ?? What can I do to rectify the situation ?

Discussion is locked

DoctorOFDoom has chosen the best answer to their question. View answer
7 Posts
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Best Answer

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True.
by Forum moderator Dec 14, 2013 4:23AM PST

The preview is limited in decoding capability. Nothing new going on here. For example if these are RAW pictures the camera maker might supply a helper app to install.
Bob

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I see them on Picasa
by DoctorOFDoom Dec 14, 2013 7:35AM PST

I see the previews on Picassa....
I guess Windows 8 and 8.1 are not going to work any more with previews as they did before..
what a shame...Microsfot should fix this..

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True.
by r. proffitt Forum moderator Dec 14, 2013 7:49AM PST

Picassa has more decoders. Before you slam MSFT, are you aware of patents on decoding images?

It took a long time to get over GIF.
Bob

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Robert....
by DoctorOFDoom Dec 14, 2013 8:04AM PST

There are all my own images ...
I took them with my Olympus FE 280...
and I could see them when I had Windows 7 but not windows 8.1

Something is definitely wrong...
Is there a work around ?

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" Windows 2000 Professional/XP Home Edition/XP Professional/
by r. proffitt Forum moderator Dec 14, 2013 9:16AM PST

" Windows 2000 Professional/XP Home
Edition/XP Professional/Vista "

I had a Kodak that did something like this. It's a limitation brought about by patents and more. You can try to see if Irfanview can do better. I took my Kodak incompatible pictures and used a batch convert to another JPEG compression and it cured those.

But I see most consumers would not care about all the legal issues.
Bob

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PS. Sorry
by r. proffitt Forum moderator Dec 14, 2013 9:29AM PST

That was a quote from the product manual of the camera. I can't guess how the camera encodes the picture but a few models do that.

If it's only these photos from this camera, a batch convert may do the trick.

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Thank you Robert,
by DoctorOFDoom Dec 14, 2013 8:15PM PST

Bob,

I went ahead and started using Picassa...
It seems to be the very best.
I will no longer use the Windows Picture viewer or the newer version program of Windows 8.0 or 8.1

It is a shame they added this device to Windows 8.0 and 8.1... what use is a picture previewer if you can not even use it....

Maybe it is a problem with the Olympus FE 280..but it worked fine before...

Thanks anyway for all your help and ideas....
Great to have you here for advice...

Jesse jr.

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