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Question

Windows 7 Won't Boot To Recovery Disc

by Jan 7, 2016 8:53PM PST

I have a Samsung NP300E5C-A01US Windows 7 SP1 laptop that's stuck in a System Repair loop, but when I try to boot from my system recovery disc, it just boots right to the system repair options with the Black screen saying, "Windows is loading files." The strange thing is, I burned a copy of Hiren's BootCD to a CD-R and it seems to boot that up just fine. I disabled Fastboot and made the DVD drive 1st boot priority in the BIOS, by the way.

How can I get my laptop to recognize my Windows repair disc?

Discussion is locked

7 Posts
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Clarification Request
Did you test that disc in other PCs?
by r. proffitt Forum moderator Jan 7, 2016 11:00PM PST

It could be bum.

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I Tried It In Windows XP Machines
by Ascertain20 Jan 8, 2016 8:36AM PST

I tried it in 2 Windows XP machines and they didn't detect it when booting from the CD drive.

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That can tell us this disc isn't bootable.
by r. proffitt Forum moderator Jan 8, 2016 9:13AM PST

I don't see much detail about where it came from or was made.

That is, a common story is some ISO file is downloaded and folk burn the ISO file to the CD or DVD. Which is fine if you want the file on the disc but that won't boot. There are many web pages about creating CD/DVDs from ISO files so I pause here.

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Well...
by Ascertain20 Jan 8, 2016 9:27AM PST

Sorry about that, I got it from SamsungParts website, which is where Samsung sent me. I didn't download the ISO from anywhere. Digital River makes you pay for ISO files, and only if you have a key.

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While I didn't pay for Digital River ISOs
by r. proffitt Forum moderator Jan 8, 2016 9:35AM PST

But that's off topic.

I still don't know if Samsung delivered a ready to use repair disc or some download we need to burn to disc.

And then some repair discs are not bootable but contain only drivers needed after we install Windows.

-> I'm not there to check the media so try posting a screen of what's on that disc. I use imgur. Example picture.
http://i.imgur.com/D7w4pD0.png

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I can see all the data
by Ascertain20 Jan 9, 2016 6:23AM PST
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Another confirmation it's not a bootable disc.
by r. proffitt Forum moderator Jan 9, 2016 8:23AM PST

I can't tell where this came from but it's time to ask them for a good one.

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