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Question

Windows 7 Windows Update doesn't work

Jul 16, 2016 3:48PM PDT

Sony Vaio Laptop running Windows 7. Last Windows update was May 29, 2016. Unable to get any update uploaded since then. Troubleshooter will not start Error Code 0x80070002. I did a system restore to prior to the last successful Windows update thinking it might be the culprit. No such luck. Just tried loading a couple of the many updates available and it goes into an endless "loading update......" without anything happening for hours.

Discussion is locked

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Answer
There are now dozens to more posts about this.
Jul 16, 2016 4:32PM PDT

Try a few prior discussions before you call Microsoft on this. The thing I'm seeing is it's not one thing and then with the W10 free upgrade ending soon I think the servers are just overloaded.

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Some reading
Jul 16, 2016 4:37PM PDT
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You're not alone
Jul 17, 2016 1:40AM PDT

I've been having the same problem with our two Windows 7 machines at home. One is a Lenovo laptop and the other a self build when Win 7 was first released. I've tinkered with both of these to no end but I've also been trying to remove the sneaky updates that bring on Win 10 update nags. Now I'm left to believe that it's partly the tug-o-war I've been having with MS but largely I believe this will go away on its own once the Windows 10 upgrade frenzy is behind us. I was able to get both my devices up to date but the main tool I had to use was more patience. I needed to let "Windows search" run itself out overnight. Then, I performed the important updates only but a few at a time. Things went well once I stopped intervening in the update search process and making it restart again and again.

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Answer
Sounds like the WIndows update folder is corrupted.
Jul 19, 2016 6:38AM PDT