We have to defer to the campus tech support. It might not be your machine.
And then you didn't write if you tried the Fn+Fkey to turn on the wifi or that switch so I can't guess if it's simply "Off."
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?