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General discussion

Windows 7 upgrade to Windows 7 Full Version

May 21, 2010 9:10PM PDT

This may seem a bit confusing but here is what happened. My friend purchased a copy of the W7 upgrade. She had xp on her machine. I formated the hard drive and installed the w7 upgrade. After entering the key number, I was told that it was not accepted since I had to install a Full Version on an empty HD.
I told her to return the W7 upgrade which she did and they were nice
enought to exchange it for the Full Version. I thought I would just try to put in the KEY NUMBER from the full version over the upgrad I had installed previously. It would not take it.
Do I once again have to format the hd and start over with the full version so that it would accept the Key No. Is there another way this upgrade can be done withoug having to uninstall and format the W7 upgrade I already have on her machine with a 30 day warning since it is working very well:"?

Many Thanks

avmail@optonline.net

Discussion is locked

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That email address
May 21, 2010 11:13PM PDT

will attract the spam robot harvesters. You sure you want your email address in full view?

How did you format the hard drive, and why did you if the intention was to 'upgrade' an existing OS to Win 7?

What I would try now. Insert the DVD, reboot, and use that DVD installation procedure to reformat and install the OS. In other words, let the installation procedure reformat the hard drive.

Mark

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W7 Installation for full program
May 22, 2010 1:23AM PDT

I will do that. I should not have formatted the drive prior to using the W7 upgrade.

Thanks