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General discussion

Windows 7 upgrade advisor?

by lumberjesus Feb 11, 2011 4:08PM PST

Hi,

I'm having problems attempting to upgrade from Windows Vista to Windows 7 64 bit. I'm doing this for a friend and he doesn't know what version of Vista he had. I am able to upgrade to Windows 7 32 bit no problem.

After I upgraded to Windows 7 32 bit, i ran the Windows 7 Upgrade Advisor. All the hardware passes. The only Caution flag is that a Custom Installation is required. Which i have tried 3 times so far. When I attempt to start the 64 bit version it either blue screens or just continually reboots. I was able to start it in safe mode.

The specs are:

Intel Core 2 Quad CPU Q9400 @ 2.66 GHz
4 GB Memory
Motherboard is N13219

It's a Cyberpower (Silverstone) and around 4 years old.

Any tips, tricks or leads would be thoroughly appreciated.

Thanks in advance,

Vince

Discussion is locked

3 Posts
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Confused.
by MarkFlax Forum moderator Feb 11, 2011 9:45PM PST

You say you upgraded to Windows 7 32 bit. So does that work now?

You cannot upgrade from 32 bit to 64 bit, whether Vista 32 bit to Win 7 64 bit, or Win 7 32 bit to Win 7 64 bit. You need to do a complete fresh install. I guess that is what was meant by a "Custom installation".

How to find out what version of Vista is installed? Or any Windows for that matter. Find the "Computer" icon, either in the Start menu or on the Desktop, right click it, select Properties.

Mark

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Win 7
by zalozenie_sro Feb 11, 2011 10:20PM PST

Win 7 is better that Vista.

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Did you buy the upgrade edition of 32bit or,
by LucJPatenaude Feb 14, 2011 8:15PM PST

the full version that contains both DVDs of 32bit and 64bit editions?

Because, if you bought the upgrade edition package x86(32bit) = has its own installation key for it.

Or, if you bought the full version = you are totally screwed. It has come with only one installation key for either one or the other. You might have to buy online another installation key for the 64bit edition.

And, yes, in order to make a proper transition from the x86(32bit) installation of your current O.S. to the x64 one. A clean install is in order(installing and configuring the machine from scratch one).

Good Luck!

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