I have read the past posts regarding this issue and I have tried the so called hotfix that microsoft issued regarding this issue but it did not work.
intel i7 2670qm processor
Windows Ultimate 64bit version
I have done the hotfix, I have ran checkdisk, I have run norton 360, I did not have this problem before the last windows update. I even tried rolling back. I got fed up and ran the recovery disk that came with my laptop, and I still have the same problem.