PC Applications forum

Resolved Question

Windows 7 Ultimate clean install, windows update not working

by newbie1kanoobie / October 6, 2016 1:23 PM PDT

Wondering if anyone could help me out?
Had to do a clean install of Windows 7 Ultimate.Install went fine, but now that I am attempting to get updates it seems to not want to.
Been running for a couple of hours. Have "BITS, Error Reporting, Installer, Modules Installer,Windows update services all set to 'Automatic' started but nothing happening.
Bar just keeps scanning, 'Checking for updates'?
Also when I reinstalled I entered (25) digit alpha-numeric, 5 string Activation Key and was accepted. Now it is telling me that it is not valid.
Completely lost, I am definately not in Kansas anymore!
Anyone out there help a pathetic soul that is lost with no idea what to do?
If so, bless you.

Windows 7 Ultimate
2.8Ghz Dual Core
Radeon X1300/X1550 Series (Microsoft Corporation - WDDM)
4GBs DDR2 Ram
450GB HD
Creative Sound Blaster -X-Fi audio card

newbie1kanoobie has chosen the best answer to their question. View answer
Discussion is locked
You are posting a reply to: Windows 7 Ultimate clean install, windows update not working
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows 7 Ultimate clean install, windows update not working
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Clarification Request
Key source?
by Willy / October 8, 2016 11:11 AM PDT

You stated the PC had a disc attached to it. When doing the install did you use the decal/sticker located on the PC or one possibility on the disc(decal)? If the install went w/o asking for a key and being an OEM type install and if properly issued to that PC should have proceeded w/o issue. If not and you had to enter a key other than what I described, you have some other than normal install. Being an Dell PC, they can still support you using the service tag# and entering in the Dell support website provide a "downloaded OS" though with or w/o cost depends. Being an old E520 could suggest some cost but small compared to open retail purchase. Why not check Dell support.

Yeah, I've seen the "windows update problem" and it seems to be happening all across the board regardless of users. MS is too quickly stating "invalid key" or any other reason as I *ASSUME* they're driving away from Win7 to Win10. While i can't prove that, your rumbling is typical in the Win7 world. go figure...

tada -----Willy Happy

Collapse -
Here's a classic.
by R. Proffitt Forum moderator / October 8, 2016 11:32 AM PDT
In reply to: Key source?

Install a protection suite and set it to maximum security.

"What could go wrong?"

All Answers

Best Answer chosen by newbie1kanoobie

Collapse -
Re: clean install
by Kees_B Forum moderator / October 7, 2016 5:55 AM PDT

Go back to factory conditions with the Dell supplied recovery media. No license issues then and surely Windows update will work as it always did.

Collapse -
Appreciate your feedback!
by newbie1kanoobie / October 7, 2016 1:16 PM PDT
In reply to: Re: clean install

Have already contacted MS and they said it was an "Invalid Key".
Funny thing is. I found the PC in a dumpster at some apartments I use to live at. No keyboard, mouse just a disk taped to it. It fired up but that was it. Opened it up and it looked like someone had intentionally emptied a vacuum cleaner bag into it. Took the entire thing apart cleaned it. put the main fan at front in properly,(They had it in backwards). Reinstalled OS with disc that was taped to it and had been working great until (2) days ago.
Back (7) years ago MS recognized the key just like they did (2) days ago. Now that I contact them for support they tell me it is a "Invalid Key"
But I guess I have been lucky. I am not a gamer, and had plenty of power for me, and besides some time and labor it was free after all.
So if nothing else works out I will load it with "Linux" or another OS, MS is not the only boat in the harbor.
I REALLY do appreciate your feedback and help with this. And you to R. Proffit.
I hope your lives are wonderful and have a GREAT weekend!


Collapse -
I think your key was for that PC.
by R. Proffitt Forum moderator / October 7, 2016 1:27 PM PDT

No Dell I've seen came with Windows 7 Ultimate. So if you bought or found a Windows 7 DVD Ultimate then the key on the PC is invalid. Such license issues confuse most but after awhile you get it.

Collapse -
Windows 7 Ultimate clean install, windows update not working
by newbie1kanoobie / October 7, 2016 4:08 PM PDT


Appreciate the second feedback and will try and get MS to understand.
Do you know what happens after the "Activation Key" timeline expires?
Once again, appreciate the feedback!
Been attempting and running 'Windows Update' all day with no luck.
But '360 Total Security' has a list of 191, not all 'Critical' but the have a list of 'Hot Fixes' available for me to download and install if nothing else I guess.
But really do appreciate you taking time to look into this further for me..


Collapse -
Wait, what is this 360?
by R. Proffitt Forum moderator / October 7, 2016 4:15 PM PDT

Post was last edited on October 7, 2016 4:22 PM PDT

Collapse -
This is a Microsoft problem now.
by R. Proffitt Forum moderator / October 6, 2016 1:35 PM PDT

Since the key is not valid you have to call this one in as only Microsoft can fix activation issues.

You're not lost. You may not know how there is only one move left.

Collapse -
Microsoft bug maybe
by WongIseng / October 12, 2016 11:05 AM PDT

I also experienced if windows 7 update does not work.I think this microsoft problem or bug.could be ?

Collapse -
Win Updates finally but still stating 'Invalid Product key'?
by newbie1kanoobie / October 31, 2016 7:35 AM PDT
In reply to: Microsoft bug maybe

Back to 'Original' question posted on 10/06/16.
After a couple of days, 'Windows Update' worked showing the numerous available updates both critical, optional etc.
Have been into Microsoft Support numerous times. They state that the PC System Requirements won't support Win 7Ultimate. Have read things like different, multiple hardware upgrades could be causing problem and so much other stuff it's mind boggling.
The Creative Sound Blaster -X-Fi audio card and extra 2 GB's of ram were upgrades. But I have done a clean install yearly ever since I got it just clear out the cob webs. This is the first time that they are saying after all these years that it is a 'Crack tool' causing Invalid Product key message I am getting. And the key worked fine just before my first posting and was accepted when my Primary HD bit it and I used my Secondary to do clean install.
Just curious? It now states that I have only (4) days left to enter a 'Valid key'. What will happen at the end of the 4 days? Will the PC quit booting, shut down or lock up?
Just curious if anyone has ever been thru this and if it will make my PC inoperable, unable to boot?
Info on this would greatly be appreciated!!


Collapse -
Why not kick Microsoft to the curb
by James Denison / October 31, 2016 7:44 AM PDT

And get off their activation virus roller coaster, and get a really good operating system that won't put you through all that? Linux. There are versions as good and many believe better than what Microsoft offers and it sure doesn't come with all that activation baggage and YOU can choose when you get updates and exactly what updates you accept. You can even put a block on some you NEVER want. Go to Youtube and search on Ubuntu 16, Mint 17, Kubuntu, Zorin, some of the most loved distributions. You can also get your choice free if you know how to burn the image from ISO file to a DVD, or can pay a small amount to get a DVD online.

http://www.osdisc.com is the "go to" place for the least expensive discs, and it donates back to the community too.

Collapse -
The key that is with that PC
by R. Proffitt Forum moderator / October 31, 2016 9:41 AM PDT

Is not for Ultimate so all the above and you may be without a good license. The hacks and cracks are known to block updates and from above it looks like all is as it should be.

The advice to use the version from Dell is spot on.

Collapse -
Appreciate both responses! But?
by newbie1kanoobie / October 31, 2016 2:41 PM PDT

Apologize for not responding sooner to replies. By the time I get driven to, perform and return home from physical therapy it really kicks my ASCII. Wish I could sit here all day and learn something from people like you!
No one could give me an answer to the last couple questions, and you both seem very knowledgeable.
"It now states that I have only (4) days left to enter a 'Valid key'. What will happen at the end of the 4 days? Will the PC quit booting, shut down or lock up? Or will I just not be able to download any more future updates and access my present files and programs?
As far as updates. Anymore I think a lot of them probably have 'Win 10' code embedded in them and Win 7 is an old OS. And don't mean to step on any toes but I don't put anything past MS at this point in the game.
Just curious if anyone has ever been thru this and if it will make my PC inoperable, unable to boot?
Info on these points would greatly be appreciated!!


Collapse -
(NT) why should we help with illegal installs
by renegade600 / October 31, 2016 2:46 PM PDT
Collapse -
It's not illegal yet.
by R. Proffitt Forum moderator / October 31, 2016 3:12 PM PDT

Microsoft put teeth into the license system so if the license fails, it gives them a chance to try it out. Even I used the month long trial to sort out if my oldest laptop could W10. In the end it could and was worth the money.

Collapse -
I hear you and wish you the best.
by R. Proffitt Forum moderator / October 31, 2016 2:59 PM PDT

The key isn't for that version of Windows and since I've worked with folk that tried and failed in so many ways I think it's best we note one of the better exits.

That is, go get the version that belongs on your Dell. Or if you really want Ulitmate, go buy it.

Here I don't bother. If the machine has Home or Pro, that's good enough for what I use a Windows PC for. There are folk that just don't know this, go get Ultimate off a torrent and blammo, they are in a world of hurt.

Collapse -
Sorry, did not mean to cause such a firestorm!
by newbie1kanoobie / October 31, 2016 6:18 PM PDT

Did not mean to cause such a war over this!
R. Proffitt, appreciate all the constructive criticism and advise. You have been very helpful.
renegade600, did not mean to get your panties in a bunch before you dress up as a 'minion' and go to your Halloween party. Sad
I think I'll take the advise of 'James Denison' / October 31, 2016 7:44 AM PDT, and"Kick Microsoft to the curb".
Please consider this post closed!

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?