Question

Windows 7 stuck on Starting Window

Feb 9, 2016 6:15AM PST

Dear Sir/Madam

My computer was working fine yesterday.
Today I tried to started and it is stuck on Starting Window.
I tried to use my installation disk and the same thing happens after it loaded the files.
I tried a few options from other forums but nothing seems to work.
Can anyone please help?

God Bless
Sami

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Answer
Re: stuck on starting window
Feb 9, 2016 6:29AM PST

That looks like a hardware error.
You migth be able to diagnose it from Linux. If no luck (a likely outcome) have it repaired.

Kees

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Re: Stuck on Stating Windows 7
Feb 9, 2016 6:40AM PST

Kees

Thank you very much for your prompt response.
Any idea which hardware that stopped working?
This is a desktop running Windows 7, how can I check it using Linux.

God Bless
Sami

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Re: stopped working
Feb 9, 2016 6:49AM PST

Motherboard or hard-disk are the most likely culprits.

For Linux, go to http://www.linuxmint.com/download.php, download the right iso, burn it to a DVD with imgburn and boot from it. It's all free.
See what happens. If all is fine, you can see all your files on the c:-drive in the file manager.

Kees

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Re: stopped working
Feb 10, 2016 5:43AM PST

Kees

I did what you suggested, after the booting messaged was displayed a blank (i.e. white) screen was displayed and nothing happened after that, any other suggestions?

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Re: suggestion
Feb 10, 2016 6:02AM PST

Time to find a repair shop then.

Kees

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