Please just forget about SAGE ACT, I only posted that to give a context behind my problems. My issue is with installing the Microsoft SQL servers (later than 2005) on my windows 7 machine. Please don't post anything from the ACT forums I have already spent 4 days looking at many forums with no joy.
I use SAGE ACT software which requires Microsoft SQL server. I previously had SAGE ACT premium installed (200 which had Microsoft SQL 2005 bundled into its installer. I have since uninstalled this edition of SAGE ACT along with Microsoft SQL 2005 - as I want to try out the latest SAGE ACT 2011. 2011 edition comes bundled with Microsoft SQL Server 2008 R2, however the program will not work because something goes wrong with the SQL Server install. I have tried downloading Microsoft SQL Server 2008 R2 directly from Microsoft and installing this however the install always fails due to the following message:
The following error has occurred:
Could not open key: UNKNOWN\Components\7ABFE44842C12B390AF18C3B9B1A1EE8\D9988C7307DFF18449AAF1B18067E522. Verify that you have sufficient access to that key, or contact your support personnel.
There is also the following codes:
Message ID 50000
I have looked at the logs of the install, but there is no further information other than this. I have also looked online but have been unable to resolve this problem. I have even tried downloading the latest SQL server preview release from the following link:
When installing I get exactly the same error as before. I then tried installing the standalone SQL server 2005 and this works, however nothing after 2005 seems to work.
This is driving me really mad and it means I am unable to run my SAGE CRM software. Does anyone know how I could solve this problem? I have read some help guides and am using the latest .net 4.0 etc, so I really don't know what to do?
My system is:
Windows 7 x64
Core 2 Duo 3.33ghz, 4GB Ram
Thanks for your help