Windows 7 restarts when i shutdown.

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Tell us about the drivers.

by r. proffitt Forum moderator Nov 18, 2009 12:05AM PST

Did you install the motherboard drivers after 7?

Many forget that step.

Does Gigabyte have a newer bios?

Many times that's to fix a bug like that.
Bob

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drivers

by Prime0925 Nov 18, 2009 12:42AM PST

Windows 7 found and installed all the drivers automatically. i did not have to install or download any drivers for my motherboard, video card, sound card, or wireless card.

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Then what happens when you update these

by r. proffitt Forum moderator Nov 18, 2009 1:16AM PST

The old fashioned way?

I'm finding nothing has changed in this area. We can't count on MSFT getting this right.
Bob

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Any solution?

by Hawakai Oct 9, 2010 12:22AM PDT

It?s been a long time since this post. I have been having this exact problem for 6 months now on my HP mini. If anyone has an update? I have tried:

- Reinstalling win 7
- update all drivers and bios
- disabling all wakeup capabilities on devices like wireless card
- checking the Start button settings
- in the registry, enabling the poweroff command line

To no avail...

//Hakan

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You write

by r. proffitt Forum moderator Oct 9, 2010 1:02AM PDT

"update all drivers and bios"

But didn't tell exactly how. For example many will click on the Windows button update driver which we know is unreliable. try it the old fashioned way.

And remember that machine troubles can thwart this being the solution. You have to know when to get the machine fixed or replaced.
Bob

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Well, I normally would go to tech repair shop...

by Hawakai Oct 9, 2010 2:50AM PDT

but I am in RJ Brasil and there are no professionals here I trust (from previous experiences) From the start I noticed that there were quite a few people with the same problem related to Win 7. My conclusion is that there is a problem with the OS since nowhere hav I read that anyone with exact same problem as I have (like Prime0925 who started this tread... if you read this it would be great with a reply.) had had the problem sorted.

I don?t update just through windows, I have used the updates from HP and when possible to identify, from the hardware manufacturer. The hardware BIOS i got from HP.

If anyone have had my problem (exactly like in the original message from Prime0925) fixed, please let me know how!

Cheers

H

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I don't see where Prime0925 has a HP.

by r. proffitt Forum moderator Oct 9, 2010 3:08AM PDT

And your post omitted the exact model number so I can't look any deeper into your issue.
Bob

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Model nr

by Hawakai Oct 9, 2010 4:43AM PDT

Sorry, my bad: HP Mini 110-1191eo

//H

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I see HP removed that from their site.

by r. proffitt Forum moderator Oct 9, 2010 4:55AM PDT

Back to HP to ask why they did that.

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Tips.

by r. proffitt Forum moderator Oct 9, 2010 5:15AM PDT

Research what's in the Event Viewer.

Don't know the Event Viewer? Research that tool.

Can't fix it? Consider my favorite method. Pull the hard drive and install the factory supplied OS. If that reboots with a factory load (no, you can't add a thing!) then you know it's time for the maker to fix the machine.
Bob

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Ok, pulling the HD it is

by Hawakai Oct 9, 2010 6:43AM PDT

I am familiar withthe Event viewer and nothing. Just for your info and further situations. After the shutdown it takes a few seconds before it starts again. When I do a restart there is no such delay...

Thanks Bob, if I sort it out I will for sure get back here to tell you what it was.

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Any update to this issue?

by bnoof May 21, 2011 12:15AM PDT

Hawakai, your last post said once you sorted it out you'd come back and tell us what the fix was. Did you ever get it fixed? I am having exactly the same issue.

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I have not sorted it out, so I never came back...

by Hawakai May 21, 2011 2:54AM PDT

..all the tips I have read has been useless. I have given up... I power off with the power switch.

//Hawakai

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.all the tips I have read has been useless. I have given up.

by prawe May 29, 2011 11:06PM PDT

Hey,

It's simple.
Install Win 7 on a different PC using the same DVD, if it just works fine then its the problem with your laptop or desktop, could be your H/W or H/W drivers.. contact your H/W vendor.

If Win 7 behaves the same on a different PC as well then its the problem with the Windows copy.. contact Microsoft.

But, try this just in case..

Go to , Control Panel\Hardware and Sound\Power Options\Edit Plan Settings and click on "change advanced power settings"

you'll get a pop up box and find for an option "Power buttons and lid" and Power button action" and see what that setting says, it should read "Shut down".

Will be glad to help

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(NT) Thanks, but it is a mini-pc, no DVD drive...

by Hawakai May 30, 2011 12:20AM PDT

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Did you try this ?

by prawe May 30, 2011 1:17AM PDT

Try this just in case..Go to , Control Panel\Hardware and Sound\Power Options\Edit Plan Settings and click on "change advanced power settings"you'll get a pop up box and find for an option "Power buttons and lid" and Power button action" and see what that setting says, it should read "Shut down".

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(NT) Just to let you know, it is not that. I guess it is hardware

by Hawakai May 30, 2011 3:03AM PDT

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shut down reverts to restart

by shirleys8 May 4, 2012 10:21AM PDT

I am having the same problem with a new Dell XPS 14z. Help!
All drivers are updated. I installed new software and now, when I shut down, the computer restarts instead of shutting down. This means that it stays on until the battery is exhausted. How can I fix this?

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Look over what we discussed.

by r. proffitt Forum moderator May 4, 2012 1:47PM PDT

I can't tell what software you installed or you tried it without that and System Restore to when it worked.

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Do you have daemon tools or alcohol120 installed

by AarizHazari Aug 20, 2011 10:41PM PDT

<span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> <span id="INSERTION_MARKER"> Do you have daemon tools or alcohol120 installed If yes then try and uninstall thus software I had this application installed which caused same problems to me.

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Drivers and BIOS flash

by lushys Aug 23, 2011 8:52AM PDT

Hello,

While windows may find drivers automatically in the database or via an automatic update it doesnt mean they are the correct drivers for your machine from the manufacterer.

You want to ensure you have the manufacturer
-Chipset drivers
-Some have an additional separate driver for the southbride
-Video Drivers
-Any system utilities that are proprietary (Dell and HP are bad for this)
-Perhaps you also have your system to wake up/start via LAN and have a secondary device attempting to restore the system when it shuts down? Do you have a power controller or APC with Power Controller functionality? Possibly even via wifi through third party software?

Also, if it's an older machine you may have to do a BIOS update to run 7 correctly. In fact, you may have to do so regardless of age.

One last note to sit on is whether you left a screw loose or might have a piece of metal shorting out the board. Remember that a system is started and shutdown by essientially a short circuit. If you recently added any hardware you may have a screw behind the motherboard.

Also, you might want to run a viral and spyware scan as a sanity check and perhaps (if your at the skill level) explore your MSCONFIG.

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I have read through all the entries in this thread

by peacox Aug 27, 2011 2:06PM PDT

and no one has suggested it might be caused by a BSOD in the shutdown operation. The default action on a BSOD is to reload windows and on some machines this can happen so fast that the user does not see the BSOD.
I suggest that anybody still having this problem turn off the Automatically Restart bit in Startup and Recovery which is in Advanced System Properties and then see what happens on a shutdown, there are a lot of reports of BSOD in shutdown

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BSOD

by lushys Aug 27, 2011 2:44PM PDT

Very good point.

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Windows 7 Restarts problem

by michelsmith Aug 29, 2011 7:52PM PDT

Hi,

To fix the issue, run a full system scan using a strong antivirus software. You also have to remove the errors and bugs in the system registry. You can run a registry cleaner to fix the file errors in registry. You can also remove the bugs manually from your system. You can disable the unnecessary applications to start with the Windows using System Configuration Utility. You can also remove certain processes running in the background using Task Manager.

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PC reboot after shutdown

by TipRing11234 Jan 5, 2014 11:46PM PST

Same Problem, Win 7 64 - Intel 7 9xx HP Pavilion replaced a power supply. System would restart after 5 sec. tried all the fixes found online. Still no fix.
Pulled battery on MB and Bingo... Had to reset the Date and Time in Bios. But now the PC shuts down.

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(NT) pls to start new thread, don't piggyback and old one

by James Denison Jan 6, 2014 12:33AM PST

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