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Question

Windows 7 Problem

I dropped my laptop, and before I went to bed and thought nothing of it...

The next day I started my laptop and everything looked fine, until I tried to load a new webpage (It started up where I had left off, on a reddit page)

It was taking forever to load.. So I restarted my laptop.

When I restarted it I had two choices, launch startup repair or start as normal.. I picked normal and then it would be stuck on the "Windows is loading" screen with the windows logo. (I have windows 7)


So I started startup repair, and after about 10 minutes of waiting, I checked again and it was at at a blue screen with a mouse logo (That I could move) But icons for applications no taskbar.. when I press any key nothing happens.. and the background was not the background I use (The background looked like a default background.. not sure)
Anyways, these are my symptoms, did anything come loose to make my laptop act like this? RAM? HDD?

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Clarification Request
Can't find edit button.

In reply to: Windows 7 Problem

Oops. I meant there were NO icons for applications and NO taskbar.


Only a mouse icon that I can move as well as a blue (default?) desktop background.

All Answers

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Answer
Can't find edit button

In reply to: Windows 7 Problem

Oops. I meant there were NO icons for applications and NO taskbar.


Only a mouse icon that I can move as well as a blue (default?) desktop background.

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The EDIT button is here.

In reply to: Can't find edit button

Create a new or reply post but click on the Preview (center) button. You'll see the Edit button now.

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Answer
It's broke

In reply to: Windows 7 Problem

At least you're honest, you have a problem because it fell. That impact even if not on can or will cause an issue. Either something became loose or hassled or actually broken/cracked. The HD, itself could be at fault since once it started it actually further caused damage to appear as the working parts were corrupting data, either physically or small pgm. did it as well during its operation because it was corrupted. Overall, I don't se this as a good sign. If you know know made your PC, then visit the support website and check to see who made your HD. -OR- dissemble in order to view in hand and then visit that HD maker's website for any diags/test that allow you to check its status. Further, you may find the connection of the HD could be eschew. Otherwise, it suggest the HD is more than likely a cause of concern. I would check that ASAP.
Also, you could remove the HD and test elsewhere or in that same mode retrieve whatever data is critical to you. If the HD is now actually proven to be bad, replace and return data(if possible) or start anew using whatever saved data. I suggest you also check the ram sticks are firmly seated in their slots as well as anything else you can physically inspect/view. Do use common care when doing so.

tada -----Willy Happy

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Answer
windows 7

In reply to: Windows 7 Problem

re install the OS ...hope then it will work fine.

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