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Question

Windows 7 Pro on Laptop

by Prof321 / November 5, 2013 8:04 AM PST

I installed Window 7 Pro on my laptop, and for some strange reason it no longer connects to my Wi-Fi even 'though I have the exact password for it, which works with my desktop. Help!

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All Answers

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Answer
It sounds like a driver problem
by wpgwpg / November 5, 2013 8:45 AM PST

Go to Device Manager and look at the Network Adapters entry. If there's either ! or ? there, you need to get the proper driver. Also click the little arrow to the left so you can see both the LAN adapter and the Wireless one. Right-click the wireless one and click Properties. In the center of the display look for "The device is working properly"inside the Device Status box. If it's not there, you don't have the right driver.

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Answer
Sounds like an incomplete install. For example.
by R. Proffitt Forum moderator / November 5, 2013 9:14 AM PST

On a Dell you can't get connected on many models even if you install all the drivers. For many Dells you have to install Dell QuickSet which turns on/off the wifi card.

Installing Windows (any version) is not easy. The maker must supply a routine and outline it for you.

And I'm bumping into folk doing this because the laptop came with 8. I think I've saved a few from this issue by mentioning Classic Shell.
Bob

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