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Question

Windows 7, office 2010, excel and outlook, wont maximise

Mar 27, 2015 9:45PM PDT

office 2010, excel and outlook have both stopped opening in maxmised view. i have tried the cascase setting, hasnt helped.i run ccleaner free version weekly, the cleaner and registry cleaner. i run norton 360. have i got a virus? microsoft want a starting fee of £60 to help repair it remotely, and that was before the outlook began to do the same problem. will word be next? i have wiped my system of office, cleaned it, cleaned the registry, reloaded office completely. it did not repair the issue. i resorted to purchasing Reg Servo when, randomly, i read on a blog that this programme tells you you have probs to make you buy the programme, and potentiall does more harm than good. help! before i have no choice to install reg servo and try and repair my system myself. Dangerous as i am a selft tought novice since windows 3.1. can anyone help?

Discussion is locked

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Answer
Many Registry Cleaners Cause This Type Of Problem
Mar 28, 2015 10:26AM PDT

Unfortunately, they frequently create more problems than they fix, especially where minor registry removals are important to ways a program is supposed to run.. I'm running Office 2010 on a Windows 7 Pro machine here and Outlook and all other windows open maximized just fine.

If this was a recent change, I'd try using system restore make to a time when it worked correctly.. If it's not a recent issue, then you should try using the "Undo" options with the registry cleaner......or try un-installing Office, then reinstalling it.

Hope this helps.

Grif

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Windows 7. Microsoft excel and outlook won't maximise
Mar 28, 2015 10:31PM PDT

Thanks for your reply Grif, much appreciated. I have uninstalled office using Uninstall program's already, twice actually. Never thought to use ccleaner to reverse a clean registry action, which I am now also stumped with. Because I clean my system weekly I get clogged up with registry backups so I delete 5 every month. I have reverted back to my last saved backup and it hasn't solved my issue. I have had the issue with excel since 3rd jan approx, office outlook started not maximising early march this year. What a royal pain! Thank you for your tip re registry back ups. But I will remember now not to delete registry clean up backups until they are a year old.

Kind regards

Michelle

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Even better.
Mar 28, 2015 11:54PM PDT

Don't clean the registry. It's really not necessary.

Kees

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Frequently, With Registry Cleaner Mishaps....
Mar 29, 2015 9:11AM PDT

...there may be no other solution than to wipe the drive and reinstall Windows, drivers, software, etc. from scratch. The problem is, if the registry cleaner removes something it shouldn't, there may be no way to restore it unless you reinstall the OS.. It's why most here recommend NOT using a registry cleaner. It's your choice.

Hope this helps.

Grif