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Resolved Question

Windows 7 Laptop LAN Connection Issue

May 5, 2015 8:04AM PDT

I'm waiting for a new router to arrive so mean while I tried to connect a Windows 7 Laptop via an Ethernet connection. I have Cox Cable Internet. I can't connect via LAN and when I do the troubleshoot to fix the problem it says: "Local Area Connection" doesn't have a valid IP configuration. The Laptop is set to automatically detect settings. Any help would be greatly appreciated.

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Walt H has chosen the best answer to their question. View answer

Best Answer

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Try this
May 5, 2015 10:36PM PDT

Right click on "Network" then click properties, click change adapter settings, right click on your Local Area connection. Uncheck "Internet Protocol Version 6 TCP/IPv6"hit Okay. Then go to IPv4 hit properties, make sure Obtain IP address automatically is selected and obtain DNS automatically. Restart your machine and try to reconnect.

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Issue resolved...
May 6, 2015 2:16AM PDT

Thanks orlbuckeye, issue resolved. I also had to reset the router.

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Answer
Try the cable
May 5, 2015 8:16AM PDT

On another PC to see if it's a good connection. Also, turn off the WiFi in the laptop since you can get that message if WiFi happened to autoconnect or has other than automatically obtain IP.
Bob

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Reply
May 5, 2015 10:26AM PDT

RProffitt,

It is a good connection as I can use my desktop for the Internet as I am doing now.

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And the WiFi is off, set to auto...
May 5, 2015 10:41AM PDT

I don't see any note about that.