Windows 7 forum

Question

Windows 7 - keyboard not working - keeps pressing one key

by sanjabulatovic / November 22, 2015 11:37 AM PST

Hello everyone.

For a month, I have been having problems with my keyboard. Whenever I start the computer, it starts typing on its own in the password field. That happens when I open MS Word or any other typing field, and it occurs periodically. There are days when it doesn't happen and days when I can't work at all.

The letter is ~ and ˋ - it's the key below ESC. BUT, when I press it, it doesn't work AT ALL. It works only with on-screen keyboard.

I used ShowOff program to see what is happening, whenever I press anything, it shows me the key I am pressing AND both of these keys ~ and ˋ.

I have a Sony Vaio SVE11116FGW, Windows 7 64-bit. I had installed Windows 10 but I returned to Win 7.

I have also another problem - whenever I start the computer, it asks me to choose the operating system. BUT I have already decreased the time from 30 seconds to 0, as I was advised.

Please, I need concrete proposals and solutions.

I have already:

- checked the keyboard settings;
- completely erased the drivers and reinstalled them;
- removed the battery and put it back on - as someone advised it;
- cleaned the keyboard, but I cannot reach much as it is completely integrated in the laptop. I never eat or drink near the laptop. I plan to have it opened by a technician in a couple of days.
- performed antivirus and anti-malware check.

Thanks!

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Clarification Request
Did you replace this keyboard?
by R. Proffitt Forum moderator / November 22, 2015 11:49 AM PST

It's a common part to fail and need replacement.

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Windows 7 - keyboard not working - keeps pressing one key
by sanjabulatovic / November 22, 2015 12:00 PM PST

`````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````````

This is the original keyboard, and the laptop is 3 years old. Unfortunately, I can't connect another keyboard, because I don't have a separate USB keyboard at home.

You can see the keystrokes at the beginning of my answer, I stop it by hitting space.

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It looks like it's time to get a new keyboard.
by R. Proffitt Forum moderator / November 22, 2015 12:08 PM PST

There are many good Youtubes on replacing this in most laptops. These run from about 99 bucks down to a low of 25 depending on model.

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Re: keyboard
by Kees_B Forum moderator / November 22, 2015 12:11 PM PST

The technician most likely will have to replace the keyboard. If he has the right model in store, it's quick. If he has to order it, better ask him to lend you a USB keyboard until the repair is done.

Kees

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Keyboard
by sanjabulatovic / November 22, 2015 12:37 PM PST
In reply to: Re: keyboard

Replacing the keyboard is the easiest, I want to try other solutions first. I don't even think that the parts are available in my country, I bought the laptop in Singapore.

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Other solution is to
by R. Proffitt Forum moderator / November 22, 2015 12:42 PM PST
In reply to: Keyboard

Unplug the keyboard internally and use USB keyboard until you can get the parts.

You've proven it's a hardware failure. Are you asking for some software to fix this? Just want to be clear about that.

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Re:
by sanjabulatovic / November 22, 2015 1:51 PM PST
In reply to: Other solution is to

What is interesting is that when I press the key, it moves normally, it doesn't appear physically stuck, but nothing is written. But, it works on its own when I want to type something in a field, but only sometimes. So I don't know what triggers it.

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You are thinking of a good keyboard.
by R. Proffitt Forum moderator / November 22, 2015 2:32 PM PST
In reply to: Re:

All this so far reads like a failing keyboard. Good luck in your search for a software fix.

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$20 too much?
by James Denison / November 22, 2015 2:56 PM PST
In reply to: Keyboard
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(NT) Bonus points for Amazon Prime status.
by R. Proffitt Forum moderator / November 23, 2015 2:11 PM PST
In reply to: $20 too much?
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Clarification Request
will the key pop off?
by James Denison / November 22, 2015 12:54 PM PST

have you tried a vacuum under the key to remove any detritus there?

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Detritus James? Where do computer folks run into that word?
by wpgwpg / November 22, 2015 1:41 PM PST
In reply to: will the key pop off?

According to Wikipedia
"In biology, detritus (/dɨˈtraɪtəs/) is dead particulate organic material (as opposed to dissolved organic material). It typically includes the bodies or fragments of dead organisms as well as fecal material." My laptop's keyboard has dirt and dust, maybe some almond husks under it, but I don't know about detritus! Mischief

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food sneeze???
by James Denison / November 22, 2015 7:28 PM PST
Mischief
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Re:
by sanjabulatovic / November 22, 2015 1:53 PM PST
In reply to: will the key pop off?

I haven't, I'm too scared that I might vacuum everything haha Happy I will try that when I give it to the technician.

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