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windows 7 home premium 64 bit compatability

I have a windows 7 home premium 64 bit operating system. I have an officejet pro 8500 all in one printer. My computer does not recognize the software and won't download it. Is there a fix for this?

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Sounds proper.

Windows rarely could download and configure stuff on its own. I'd use the old fashioned ways of heading to hp.com to see if there is a driver there.

Also, be sure to follow the old advice about not plugging in USB devices until they are asked for.
Bob

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HP

HP does have a new version of their printer software (including drivers) to download from their website.

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That's what I suspected.

But read the OP's post where they write "My computer does not recognize the software and won't download it. Is there a fix for this?"

I'm finding folk that think Windows should do this for us. Maybe another tutorial is needed.
Bob

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