Windows 7 Factory Reset

I work for a School District and this is a new one for me. We keep having laptops completely reset to factory default. And I mean completely. When the students turn on the laptop they are shown the initial setup Windows dialogue box.

The laptops are removed from the domain, names erased, accounts erased, installed software removed, removed software installed, and all settings restored to factory default.

At first we thought it was a one time fluke, but now we have about 3 a week that are doing this. Going nuts!

Laptops are Lenovo Thinkpads E450's. It is ONLY these laptops that are causing problems which is odd.

Discussion is locked
Reply to: Windows 7 Factory Reset
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Windows 7 Factory Reset
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Clarification Request
This sounds like a job for....

The IT group at the school to work on.

Many laptops for schools are deployed with Deep Freeze or something else. It's something that they do and must live with IMO.

- Collapse -
My Bad.

My Bad, I forgot to mention I do work for the IT department. We use Clonezilla to take and push master images. We have tried making a new image, with no change. I'm not sure if this is some setting that is getting overlooked. But so far we have done the following.

In Group Policy - Disabled Rollback and System Restore
On each Laptop - Deleted any saved Restore Points
For System Start up - Disabled any prompts for user after improper shutdown.

It's just an odd problem that we haven't seen before.

Thank you for your reply.

- Collapse -
do you have the little school rats

locked out of the BIOS using supervisor passwords too?

- Collapse -
Locked and Secure

Yep all locked up and password set.

- Collapse -
Sorry but where did this procedure come from?

Time to talk to the person that created this system. It's not one I've seen. Deep Freeze is more common than a roll your own solution out here. Those that create their own often learn why lockdown systems are more common.

- Collapse -
Check and see.

I'll take a look at Deep Freeze, it might be a good thing to install, but the original problem still is happening. I'm not sure freezing the computers state will help with a total factory reset. Right now it already requires admin credentials to install or change any settings. So I think that rules out student tampering to that level of power. It's really just bizarre, I have never had a machine even with system restore go back to the point where windows wasn't even set up. Its like I just installed Windows and am going through the initial setup for the first time process before logging in.

CNET Forums