Windows 7 forum

General discussion

Windows 7 drops wireless link to Photosmart C4580

by wmsallee / May 16, 2010 4:05 PM PDT

I have a Windows 7 Home Premium 64-bit HP notebook with a wireless link to HP Photosmart C4580 printer. I download the C4580 software and drivers for Windows 7 from the HP website. After some time the wireless link fails. Troubleshooting doesn't detect a problem. I must remove and reinstall the software and drivers to get the wireless link to return.
I also have a notebook with Windows XP on the same home network. When the wireless link on the Windows 7 unit fails it works from the XP machine.
Is the problem with the download or is there something I can do to keep from having to remove and reinstall the software and drivers every month?

Discussion is locked
You are posting a reply to: Windows 7 drops wireless link to Photosmart C4580
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows 7 drops wireless link to Photosmart C4580
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Just a wild guess
by MarkFlax Forum moderator / May 16, 2010 8:39 PM PDT

Sorry I'm just starting this off with a wild guess, I don't really have any other ideas.

Does this printer ever go offline? I just wonder that if it does, W7 decides that there is no longer anything there. My thinking is that, online, the two continue to talk to each other.

Mark

Collapse -
I had the c4780 and it was defective.
by R. Proffitt Forum moderator / May 16, 2010 10:19 PM PDT

Sorry but it was. Don't think that it's you or your machine. After much haranguing I found that this only works with the 802.11g setting on the N routers PLUS if you don't have a secure wifi then it does drop.

While the G setting and the security MIGHT fix this one, isn't about time the makers do a little better here?
Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

GIVEAWAY

Turn up the volume with our Apple Byte sweeps!

Two lucky winners will take home the coveted smart speaker that lets Siri help you around your connected house. This sweepstake ends Feb. 25, 2018.