Windows 7 forum

General discussion

Windows 7 doesn't recognize DVD-RW discs

I recently installed W7 (32 bit) on my Acer Aspire 9410-2597 laptop, and haven't been able to burn DVDs since. At first, it wouldn't recognize my TSST corp CD/DVDW TS-L632D (ac00) drive unless I had an OEM disc in- which it reads just fine. Then I read about having to uninstall quicktime/itunes. Once I uninstalled them, W7 now recognizes that I have a drive but keeps telling me I either don't have a disc in, the disc is bad, or that it's the wrong kind of disc. I ran Microsoft's Fix It (http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-problems-with-CDs-or-DVDs) which allowed W7 to recognize that there is a disc in the tray. Sometimes it will pop up a window to burn a DVD then it gives me a list of all the discs it finds acceptable, one of which is the same kind (DVD-RW) I currently have in it. This is one of the blank discs from the same stack I used when I had Vista. And yes, I have tried several of the blank discs, so the individual disc is not the problem. And, there are no further firmware updates for the drive.

I would appreciate any help I can get. I am also having an issue with W7 saying it can't back up to my Maxtor One Touch 4 Plus because it's is corrupt, which I know it isn't, but I'll repost for that.

Thanks!

Discussion is locked
You are posting a reply to: Windows 7 doesn't recognize DVD-RW discs
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows 7 doesn't recognize DVD-RW discs
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Try a burning program other then Windows

In reply to: Windows 7 doesn't recognize DVD-RW discs

Collapse -
Other programs aren't working either

In reply to: Try a burning program other then Windows

Thank you for trying to help me, I appreciate it. I downloaded and tried to use both Burn4free and Tiny Burn. Neither one worked. I got the error message "WRITER ERROR [NOT READY (48,17)]" from Burn4free and Tiny Burn said: "Operation Failed" and "Failed to create disc image"

It worked fine on Vista and works fine for reading OEM discs. I'm really frustrated.

Thanks for trying to help!

Collapse -
My hp d4999t did that too.

In reply to: Other programs aren't working either

In my machine's case it was "one more thing" to install. Windows 7 while pretty good still TAXES us to find install plans, drivers and for this one, one more thing.

I will not write at length about this but supply a google about it.

http://www.google.com/search?hl=en&q=CDBURNERXP+NO+COMPATIBLE+DRIVES

No CD/DVD recording worked until I installed that last item.
Bob

Collapse -
Just something I noticed.

In reply to: Windows 7 doesn't recognize DVD-RW discs

I had a 20 pkg of minus dvd/rw disc.

Successfully burned about 15 of them.

Then the machine refused to recognize any more....even the disc that I had already burned.

Popped in a plus dvd/rw disc and all is well.

The unit will recognize all types of cd media and all types of dvd media.....except minus dvd/rw.

Some day I get around to swapping out the unit.

Collapse -
same thing happened 2 me

In reply to: Just something I noticed.

exactly the same thing happened to me. I havent the foggiest what 2 do..

Collapse -
(NT) Did you read post number 4?

In reply to: same thing happened 2 me

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

DEALS, DEALS, DEALS!

Best Black Friday Deals

CNET editors are busy culling the list and highlighting what we think are the best deals out there this holiday season.