Resolved Question

Windows 7 crashing, what could be the reason?

Greetings, recently I have experienced a few blue screens, they started appearing when I was playing games . Afterwards, even without launching a game my PC crashed several times, I have uploaded the dump files and I hope that you can help me understand what actually is going on with my PC and what the cause of those crashes could be.

When PC crashed while gaming:

The crashes afterwards:

Discussion is locked
Ronika22 has chosen the best answer to their question. View answer
Reply to: Windows 7 crashing, what could be the reason?
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Windows 7 crashing, what could be the reason?
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Best Answer

- Collapse -
Re: dumpfile

Dumpfiles are really useless for everybody except Microsoft.
It's much more useful to provide the information from the blue screen, to begin with the error code (like 0x0000007C) and the module in which it occurs.

Usually, it's either hardware related (power supply, heat, bad hard disk, bad RAM) or some very bad program you downloaded.

Post was last edited on August 4, 2016 6:10 AM PDT

- Collapse -
Is this what you are talking about?

So I found this :
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8007bf7038, 0x0000000000000000, 0x0000000000000000).

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8007bc78f8, 0x0000000000000000, 0x0000000000000000).

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa8007bff8f8, 0x0000000000000000, 0x0000000000000000).

- Collapse -
Re: error code
- Collapse -
This looks more like a hardware error.

But as there is no hardware listed, story or much else there's little I can offer. I've seen this error due to bad RAM, HDD, heat, trojans and more. That's why the story is shared along with if you tried a fresh install to blow off the trojan or OS damage.

- Collapse -
Here is my hardware

Processor AMD FX(tm)-4300 Quad-Core Processor, 3807 Mhz, 2 Core(s), 4 Logical
Video card: AMD Radeon HD 7700 Series

And for what happened in details:
Two days ago I was playing a game that was most likely intense in terms of system requirements for my PC , while playing it my PC crashed and restarted, as I tried playing the game once again the same thing happened after a few minutes of playing it, I just thought it was a problem with the game so I left it as it was.

Today I started another game and again the same story, after a few minutes of playing it my PC crashed,after turning back on and using google chrome which caused it to crash once again I realised that maybe the problem was my PC after all. Since that happened I've been using the PC and haven't encountered any more crashes since I'm not doing anything heavy. Although I tried opening a game and I noticed some stuttering which was unusual since It happens for the first time with that game.

Excuse me for my bad explanation and I hope you understood something from it. To me it seems that maybe my video card is failing but it's possible I'm wrong since I'm not experienced in that area.

- Collapse -
Bad news.

I will not write this is fixable. I've seen that sort of rig for years and they do tend to BSOD and need repairs. The owners often won't change the parts and will do a lot of OS reloads, twiddle with settings, drivers and burn up a lot of time.

Now if the story is it used to work then my answer changes to it's just getting old. The electrolytic capacitors age and the noise goes up and the fix is a new PSU, motherboard and maybe a new GPU. This is usually unacceptable to the owner so you let them be so at some point they buy a new PC>

- Collapse -

Get a can of compressed air and a small brush.
Give the innards a good cleaning.
Pay attention to the heat sinks and fans.
Don't forget the psu....a few shots of air from both directions.

If it still fails remove the side panel....test.

CNET Forums

Forum Info