Windows 7 forum

General discussion

Windows 7 Continous Freezing after clicking start menu butto

by wheetnee / May 19, 2012 4:08 PM PDT

Hi all,

I have been having a Windows 7 issue for a week now. Last week, my desktop computer had the "blue screen of death" and it sort of fixed itself and rebooted, and it seemed to be working again. However, in the past 2 days, everytime I turn on the computer, and then when the desktop pops up, and I click the start menu button, the whole desktop freezes and I can't click anywhere else.

I tried going on safe mode and do a system restore, but the choices of time to reset my computer was still after the blue screen of death.

It's really frustrating, because I can't turn my computer off properly anymore cause it just freezes, I can't backup my files, because it's frozen, and I can't backup in safe mode.

Please, are there any solutions to fix this freezing?

Thank you.

Discussion is locked
You are posting a reply to: Windows 7 Continous Freezing after clicking start menu butto
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows 7 Continous Freezing after clicking start menu butto
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -

My advice to you is download Spy Bot Search and Destroy on another computer as well as a legit anti virus soft ware program like Kaspersky, put them both on a flash drive. Go into safe mode on your bad PC, transfer the files - run them both, then reboot. See if that helps.

If it does not, then go get your windows CD, boot from the cd (If this is too confusing just google "Booting from CD" )
find the command prompt option in the program that comes up, put these commands in

sfc /scandisk

then once again reboot...

If that doesn't help you might have to run some more commands..... I will check this thread in the morning to see if you responded with the results.

I'm crossing my fingers Wink

Collapse -
(NT) Please avoid the TEA TIMER part of that!
by R. Proffitt Forum moderator / May 21, 2012 12:35 PM PDT
In reply to: Hey.
Collapse -
Does not work
by wheetnee / June 26, 2012 7:07 AM PDT
In reply to: Hey.

The spybot search and destroy + the antivirus does not work with safe mode for installation

Collapse -
Old news
by R. Proffitt Forum moderator / June 26, 2012 7:19 AM PDT
In reply to: Does not work

Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!