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Windows 7 browser problem...

by Judenille / February 27, 2010 9:47 AM PST

hello.. ive been having a problem with windows 7. The problem happens when i open the IE, Chrome or firfox, firt eveything is ok but passed some time the browser cannot display the webpage and says "Diagnose Connection Problems" ive done the diagnostic test and get a message that says "Your broadband modem is experiencing connectivity issues
Restat your broadband modem
1 - Unplug or turn off the modem
2 - wait 10 seconds
3 - turn it on"
I do that and still gives me the same problem.. browser cant display the webpage. Even if im not downloading it doesnt open the browser.


After having windows 7 i had vista ultimate and the problem on vista was blue screens. Even if i reinstalled windows vista ultimate again it just kept giving me blue screens. I scanned for virus and didnt fined nothing, i cleaned the dust in the case and still got blue screen.

Overall with vista and W7, everytime i download somthing i cant use any browser.. and i ussually get 1.2mbs download speed but now i get 100kbs.. i dont know what is wrong.. and i need help.. Thank you for your time

PS: if this messaged is to confused tell me.. ill try abd explain better"

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problem with modem
by edwardfcn / February 28, 2010 10:03 AM PST

The "Your broadband modem is experiencing connectivity issues" message and other symptoms (e.g. cannot display the webpage) both suggest that the problem is with the modem rather than your computer/OS. If you look at the Network Diagnostics report, it might give more detail about the problem. Post it here if you don't find anything & we can try to help.

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Modem issue...
by CassandraF_WinTeam / March 1, 2010 3:18 AM PST
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your problem
by ComputerWhizz / March 1, 2010 4:53 AM PST

I agree with the following members from this post, but I that doesnt work try call you internet provider and ask them to do a line check, this could result that the lines in your area have some sort of fault.

Now with the blue screen problem, you should first try using the registry cleaner software, there could be some problems in the OS/bugs. Or replace the ram.

Also make sure that your PC/laptop hardware is capeable with the Vista software.

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windows 7
by jeff_windows_team / March 1, 2010 5:48 AM PST
In reply to: your problem

While I agree with checking system, compatibility,IMHO registry cleaners should be avoided unless you absolutely know what you are doing.

To the OP- I don't know what help it will be now to help find a solution to the Vista BSODs (I don't have enough info about the problem anyway), but if you are sure that your firewall, network, AV settings are all as they should be, then the next step would be to get your ISP to take a look and see if something is missing on their end.

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