Good practice shows us that having a second admin user on the computer is best for emergencies such as yours.. What happens when you log in as a different user? The current one may be corrupted..
Or...with the computer start in Safe Mode? If you can start in Safe Mode, try using System Restore back to a time when things were working correctly.
And of course, because malware could be causing the issue, try downloading, installing, updating, then running a full system scan with the free tools below:
Malwarebytes Antimalware
SUPERAntispyware Removal Tool
Hope this helps and let us know more.
Grif
Hi, I have Dell studio series 1558,I have two issues:
1> After Powering on the laptop and inputting the password for login to Windows 7, I get a black screen with the Mouse cursor active. In the background the login seems to have happened but I don't get to see the Desktop.
2> When i open any program or web page, e.g. yahoo messenger, the messenger/webpage display is very small, i had to manually enlarge it to view properly, i tried changing my screen resolution, but didnt work. My screen resolutions are:
Display: 1.Mobile PC Display
Resolution: 1920*1080 (recommended)
Orientation: Landscape.
Please help.
thanks

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