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General discussion

Windows 7 and Physical Memory

Mar 25, 2010 4:27PM PDT

I'm kind of confused with this. I'm running Windows 7 with a P5NSLI motherboard and an Intel Core 2 Duo processor running at 1.8 Ghz per core. I have 4 GB of RAM installed in my computer, but for some reason, Windows is only showing a total physical memory of 2.50 GB. Now if I'm understanding correctly, Windows 7 x32 should be able to recognize up to 3.50 GB. Why am I missing 1GB of memory?

Discussion is locked

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Windows 7 x32 should be able to recognize up to 3.50 GB.
Mar 25, 2010 11:10PM PDT

"Windows 7 x32 should be able to recognize up to 3.50 GB."

This is untrue. Video cards with large memory mapped into the 4GB address space could reduce this. Many don't want a course in computer architecture but the above statement is false.

Try the 64 bit version next time since and if the video and other drivers are 64 bit, you'll get all your ram.
Bob

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RAM Loss
Mar 26, 2010 12:43AM PDT

Where in Windows do you see the 2.5 GB RAM amount? Can't really try to answer till I know that.

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It does
Mar 26, 2010 1:12AM PDT

It does recognize that much, but as Bob said, it's often reduced due to integrated video that carves out a chunk of system RAM for its own use.

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ram
Mar 26, 2010 2:42AM PDT

Well, the video card I'm using is a Nvidia GeForce 8600 GTS 512 MB. Could that be the reason that I'm not seeing the whole 3.50 GB?
To answer the question about where I found it, It's under System Information.

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Lost Memory
Mar 26, 2010 3:24AM PDT

Total Physical Memory is the total available after Windows locks out the RAM address space it needs for accessing any external items such as the video RAM, etc. It's not unusual for a system with 512MB video RAM to have less than 3GB available RAM.

Depending on your laptop, you may or may not be able to see all 4GB of RAM if you switch to 64-bit Win 7. Only possible if your system board is able to do memory remapping.

Even with only 2.5GB free, you should have no problem running 99% of software. Win 7 32-bit uses only 1-1.3 GB RAM, leaving plenty for your application usage.

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Lost Memory
Mar 26, 2010 9:22AM PDT

Well, the reason I was wondering because I play World of Warcraft. I had thought that if I upgraded my memory, then maybe the game would load faster and not be as choppy as when I had 2 GB of ram installed. Blizzard recommends that you have at least 2 GB installed for the game runs smoothly. When I installed the RAM and tried playing, the game was still choppy, so I decided to check the Physical and Available memory under the system information tool. That's when I found that the total Physical memory was 2.5 GB and the total Available memory was around 1.78 GB. That's what was getting me worried. Actually still is.

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It's a shame the real reason for the post was not mentioned.
Mar 26, 2010 9:59AM PDT

Then we could discuss the video card or the need to not used wifi for the game connection.

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Video card
Mar 26, 2010 3:30PM PDT

I was always told that I needed to upgrade the memory, that's why I did. I've played the game on both a wired connection and a wifi connection and I haven't noticed any difference in the lag or a increase or decrease of the choppy graphics.

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Got it
Mar 26, 2010 5:18PM PDT

Nvidia GeForce 8600 GTS 512 MB

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The advice was well meant.
Mar 27, 2010 1:56AM PDT

But it looks like they mislead you. Choppy gameplay can be ram but more often is the video card.

You MIGHT get some reduction in chop by moving to 64 bit windows for many reasons I won't list here. But if this is some Nvidia 8600 or less card you explained it all with no further search needed for why it is choppy.

Nice card until you try high resolutions beyond 800x600.
Bob

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Hmmm
Mar 27, 2010 2:11AM PDT

Ahhh, ok. That must be the problem then. I'm playing the game on a 1400x900 resolution. Any recommendations for a video card?

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Plenty!
Mar 27, 2010 2:22AM PDT

I like this list -> http://www.tomshardware.com/reviews/best-gaming-graphics-card,2544.html

Now you can pick your price and see what you get for the money.

Here my kid has the 1GB Nvidia GT220 and another machine has that fanless GT240. These were chosen for reasons like not having to change the power supply or having a nice quiet machine. A gamer would choose something else.
Bob

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One concern
Mar 27, 2010 8:01AM PDT

I have one concern with that. Since my motherboard is SLI capable, couldn't I load a second GeForce 8600 GTS card in the second slot? Would that increase the preformance since there are two video cards installed?

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My bet is
Mar 27, 2010 8:14AM PDT
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The same card
Mar 27, 2010 9:54AM PDT

When using the SLI feature, don't they have to be the same card?

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Seems that's a google away.
Mar 27, 2010 11:02AM PDT

The answer I've seen is they must match. Frankly? I've never bothered. I pop out the old card, install the new and recycle the old card.
Bob

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What video card are you using?
Mar 26, 2010 5:14PM PDT

Unless that RAM is bad I'd look to that video card (under powered or a chipset) or your connection (packet loss) for that choppiness. Or as a long shot, maybe, but doubtfully the monitor

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Same here
Mar 26, 2010 11:43AM PDT

I have three GBs of RAM memory and I'm showing 3 GBs of RAM memory running a NVidia 8800 GS 384 MB of DDR3 RAM as the video card.

The OS is windows 7 Home Premium (64 bit)

Hmmm, I'm wonder if the got that RAM thing fixed in this version of Windows? In Vista I showed a shortage on a different machine with the same card. Had two GBs and showed less.

Is it possible they fixed something? LOL

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Hardware installation issue?
Mar 26, 2010 4:07PM PDT

Look at your motherboard manual, page 1-17.
"If you install four 1Gb modules, the system may only recognize less than 3Gb because this address space is reserved for other critical functions. This limitation appears on Windows XP 32-bit operation which does not support Physical Address Extension (PAE)."

Like others have said, you need 64-bit Windows (or at least Windows Server 32-bit which has PAE capability).

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Not the video card , but the BIOS
Mar 27, 2010 4:05AM PDT

Your video card is not the reason why you're getting this problem. Your video card only steals RAM when you are using a laptop the has memory- sharing, but you are not using a laptop here. The reason for the memory loss is probably due to the way your BIOS is set up to deliver RAM to your motherboard.

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RAM Loss
Mar 27, 2010 4:26AM PDT

GENE8:

You are not correct.

With ALL MS 32-bit operating systems, the system locks out RAM addresses that it needs to access additional features. The CPU CAN NOT address anything above 4GB, period. Anything, such as video RAM, even if the video GPU has it's own RAM, that the processor needs to access to do it's job,is assigned a section of high memory within the 4GB core RAM space. This space assigned to the video RAM IS NOT AVAILABLE to the system for any other use. The more dedicated video RAM, the less core RAM is available to the CPU. This has been true for many years, but only became an issue since RAM prices dropped in price and many began installing 4GB.

If you have 2-3GB core RAM, you don't see this problem, as most of the RAM address space assigned to the Video RAM is empty, so no loss is seen.

Going to a 64-bit OS can allow for little or no RAM address space loss, as the OS can address more space, 8+ GB, and the lost address space is not an issue. However, many older systems still do not allow more than 4GB of usable RAM. The system board chip-set in some cases does not allow this, and some system boards are not built with the additional address circuity needed.

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Processor
Mar 27, 2010 9:58AM PDT

Are processors considered 32 and 64 bit compliant? If that's the case, is the Intel Core 2 Duo a 32 bit processor, and could I have installed Windows 7 x64 instead of x32?

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It's them Gremlins again
Mar 27, 2010 10:10AM PDT