Windows 7 forum

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windows 7 and itunes

by hughx / March 3, 2010 8:57 AM PST

I have been having issues with itunes freezing up when i am downloading music that i bought from the itunes store. anyone else having this problem or a possible solution. I contacted apple and they can't seem to figure it out either

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Not Responding?
by jeff_windows_team / March 4, 2010 2:42 AM PST
In reply to: windows 7 and itunes

As in iTunes isn't responding or your downloads do not complete? Can you share more specifics (ie error messages) so that we have more info to use as we try to help? Thanks.

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Freezes in mid download
by hughx / March 4, 2010 4:45 AM PST
In reply to: Not Responding?

The download will start, then all of a sudden itunes will just freeze up and I have to close itunes out with the task manager and reopen it and restart the download and then not all of the tracks come through. I haven't gotten any actual error messages

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iTunes
by jeff_windows_team / March 4, 2010 5:01 AM PST

Sounds like it is an iTunes specific problem. Might want to try these troubleshooting tips or see if someone else has an idea to offer- http://support.apple.com/kb/TS1717

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