Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Question

Windows 7 active window keeps deselecting itself

Jan 23, 2013 11:49PM PST

For the past six months or so I've had the problem of having my active window deselect itself many time during a session...as often as every ten seconds or so. I have Windows 7 Ultimate 64 bit installed on a Dell Xps 15z-i7.

I have read most of the windows forum suggestions on this topic, and none have work for more than a week or two. I have run ARO software checks and Advanced System Care 6 Pro. No help.

Any ideas?

I updated my Nvidia software...no help.

Discussion is locked

- Collapse -
Clarification Request
Update on fix needed ASAP - please!
Nov 9, 2016 5:25PM PST

I am now having this VERY same deselecting problem. Was there ever a resolution? If so, what was the fix? Somebody please tell me!!!

- Collapse -
Do You Also Have Dell Xps 15z-i7 Running Windows 7 X64?
Nov 9, 2016 7:21PM PST

The original poster of this thread from THREE years ago had that specific computer and OS so responses were specific to that machine. If not, then it would be beneficial to start a new thread of your own.. On the other hand if you do have the same computer so it coincides with this thread topic, then try creating a new login account with admin rights. If it works fine, then copy your files, favorites, etc. to the new account and remove the old one.

And just in case you haven't create a second admin account as a backup for corrupted profile issues, it's a good idea to do it now.

Hope this helps.

Grif

Post was last edited on November 9, 2016 7:22 PM PST

- Collapse -
Resolution for windows deselection
Nov 14, 2016 7:01AM PST

This is my response to my problem. It appears that I had a malfunctioning USB port on the rear of my tower where my mouse RF plug was inserted. When I moved the plug to a different USB port, the problem stopped. Sorry for the inconvenience to all.

- Collapse -
Answer
Sounds like touchpad
Jan 23, 2013 11:58PM PST

Do you have your touchpad active? It could be that when your hand touches parts of the touchpad, this could be happening. I can use touchpads when I have to, but normally I disable it and use a mouse. Personally I think the touchpad is a masochistic device designed by evil demons. Devil

- Collapse -
I don't think so...
Jan 24, 2013 1:41AM PST

My hand is usually resting on my mouse (wireless Microsoft). I may deactivate it just for the heck of it though. I never use it. This problem has been reported by many. just Google the question to see all the replies. none has worked for me though.

- Collapse -
Answer
Did you try the usual?
Jan 24, 2013 12:00AM PST

That is, look at what's running and reduce those things? It could be as simple as an app that was added or updated. Here's the deal. You know what's running so you can run less and less till you get it.

You should also try another user account to see if that happens there.
Bob

- Collapse -
I tried
Jan 24, 2013 2:07AM PST

checking on all the active processes using Windows Task Manager. But I don't know enough about which ones should be running. Nothing seemed out of the ordinary.

- Collapse -
Then try a new user account.
Jan 24, 2013 2:20AM PST

That way you can compare the two. As to what's running, we google that and learn what each item is.

Bonus research? Go get HIJACKTHIS and produce a log file. Now research each line to figure out what each does.

Post was last edited on November 14, 2016 7:24 AM PST

- Collapse -
I'll give that a try
Jan 24, 2013 5:48AM PST

Thanks.