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Windows 2000 & IE question

by JSteinmetz / March 12, 2004 3:04 AM PST

I will be checking out a friends computer in a few days. All updates have been done for the computer from Windows Update. I don't know any details of the process, ram, etc but my question might be general enough to get an answer without it. She can bring up a web site on the internet explorer but when she clicks any links, she gets another internet explorer pop up and it is just blank and sits there. Is there a setting under Tools, Options, Advanced that might be causing this? It was given to her and there are no cd's to do a reinstall of Windows and I am not that familiar with it. Any help is definately appreciated. Thanks. Jeff

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Re:Windows 2000 & IE question + No CDs = DO NOTHING!
by R. Proffitt Forum moderator / March 12, 2004 3:15 AM PST

Without the OS CD, even the most minor of repairs can result in a busted OS. This scenario is best avoided since people get more than a little upset when you go from an annoyance to a machine that no longer runs.

Fix the base issue first.

Bob

PS. The usual be free from parasites would have been my response if the CD was available.

These Parasite removal programs can also SCAN. CWSHREDDER pretty much just removes such, but the others can just scan then ask if you want to remove such.

However, my policy needle on the pest-meter is pegged at zero tolerance. I eject all that these five tools find.

http://reviews.cnet.com/5208-6132-0.html?forumID=32&threadID=1313&start=0 notes the five scanning tools and removal tools that are fairly safe. If one does encounter an issue, its always been damage done by the MALWARE. The most common issue being Layered Service Provider replacement which you can use LSPFIX (Hint: use http://www.google.com to find).

The thread has follow on discussions about new links if you don't want to use Google to find an item.

PPS. All the tools are free.

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Re:Re:Windows 2000 & IE question + No CDs = DO NOTHING!
by JSteinmetz / March 12, 2004 4:06 AM PST

I was going to check for parasites first thing. I just wasn't sure if there was a known easy fix. She also mentioned that she can not delete her "visited" web sites from the address bar. That option is grayed out on the general tab of the internet options. I will do my best, thanks for your help!!

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Re:Re:Re:Windows 2000 & IE question + No CDs = DO NOTHING!
by dmdorey / March 14, 2004 5:43 PM PST

Parasite are also called malware.
Don't forget to check for normal viruses. There is an on line FREE virus checker at
http://housecall.trendmicro.com/

Very handy if her virus checker has not been updated on a regular basis or is corrupted.

Check out (use your favourite search engine) free virus checkers. I use AVG6 but there are many others available.

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