Seems something is very wrong. What exact "reset" did you, and was that in the "Troubleshoot" part you mention? If that freezes it's best to try a totally clean install with the disc or stick you make from the Windows Media Creation Tool, and then install all necessary Windows 10 stuff (drivers and utilities).
However, since I see this laptop already mentioned in 2008, it could very well be that Dell doesn't support Windows 10 on it. Then better go back to factory state via the official Dell recovery procedures or (preferably) to your latest image backup from Windows 7. Windows 7 is supported by Microsoft until 2020 and then it might be time to replace a 10 year old laptop.
Recently, I upgraded my Dell XPS M1530 To Windows 10. It was all going well until shut down the computer and restarted it, then my computer would show the dell loading screen and then the Windows logo appeared and underneath it said "Diagnosing" or something. After, there was a blue screen that said "Continue To Windows 10", "Troubleshoot" and "Restart" So, I tried to go to Windows 10, but the same thing happened. So I tried to reset my laptop and remove everything apart from my personal files. This just froze on 8% so I decided to cancel and tried to do a system restore. I left it to do this for about 5 hours or so and went back to my laptop and it told me to restart. But it then came up with the same blue screen that said "Continue To Windows 10", "Troubleshoot" and "Restart".

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