Attention: The forums will be placed on read only mode this Saturday (Oct. 20, 2018)

During this outage (6:30 AM to 8 PM PDT) the forums will be placed on read only mode. We apologize for this inconvenience. Click here to read details

Laptops forum

Question

Windows 10 wont boot.

by Welshman31 / December 15, 2015 12:53 AM PST

Hello, I have downloaded windows 10 to my Dell laptop all has been well untill now when trying to reload windows it worked and after a while the screen froze. I had to turn the laptop off and now it will go only into the sign in screen then nothing happens just a black screen.
I cant seem to find the safemode so am now doing a diagnostic test not sure if this will work I do not have a rebbot disc for the windows 10 only got my original 7 disc.

So Hope soneone can help many thanks to all.

Discussion is locked
You are posting a reply to: Windows 10 wont boot.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Windows 10 wont boot.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: no boot
by Kees_B Forum moderator / December 15, 2015 1:24 AM PST
In reply to: Windows 10 wont boot.

Make a disk or USB stick with the Windows 10 installation files using the Windows Media Creation tool.

Kees

Collapse -
Booting windows 10
by Welshman31 / December 15, 2015 2:43 AM PST
In reply to: Re: no boot

Hi not sure what you are saying ref your reply? Sorry not a brilliant geek. Lol.

Collapse -
Windows wont boot
by Welshman31 / December 15, 2015 2:51 AM PST
In reply to: Re: no boot

Hi again finished the diagnostic check still wont boot up should I just put windows 7 back on over 10 means i will loose my stuff on my laptop?
Thanks.

Collapse -
Never leave your only copy of stuff on a laptop.
by R. Proffitt Forum moderator / December 15, 2015 9:32 AM PST
In reply to: Windows wont boot

Even more so when changing OSes. I'm unsure how many folk must lose it all to know this.

Popular Forums

icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

FALL TV PREMIERES

Your favorite shows are back!

Don’t miss your dramas, sitcoms and reality shows. Find out when and where they’re airing!