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Question

Windows 10 updates causing yahoo mail login problem

Mar 13, 2016 7:01AM PDT

I had no problems with either upgrade on my laptop to Win10 Home or desktop PC to Win10 Pro, It's only after a recent update on my PC with Pro that I can't get past the password screen when logging into Yahoo mail. Filling in my user name/email account works fine but the next screen for my password won't work. I click the "continue" button but nothing happens. This is the only site so far where this happens. Anyone seen this yet?

Discussion is locked

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Clarification Request
Since this is usually browser releated.
Mar 13, 2016 7:35AM PDT

Did you try it with other browsers?

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Looks like both browser and Win10 Pro
Mar 13, 2016 7:57AM PDT

Thanks for the suggestion. I tried IE and Edge which worked OK. That narrows it down to Win10 Pro and Firefox, since there is no issue with Win10 Home on my laptop. I'll also post at Mozilla.

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Solved - Extensions and Add-ons the cause
Mar 13, 2016 8:31AM PDT

Now that I had time to focus on this headache, I found a troubleshooting section on Mozilla regarding Extensions and Add-ons. After restarting Firefox in safe mode, disabling all Extensions and Add-ons then enabling them all and again restarting Firefox, the Yahoo mail login was fixed. Thanks for your patience.

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(NT) Good sluething. Thanks for the report.
Mar 13, 2016 9:12AM PDT