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Question

Windows 10 Update KB3172985 cannot install.

Jul 22, 2016 7:37PM PDT

The past few times my computer has required a Windows update, it fails to complete the update and tells me it is undoing changes upon startup. I am running Windows 10 on my computer and the update is KB3172985. The update keeps trying to install itself almost every time I shut down/start up my computer and fails time after time. If I didn't provide enough info, let me know what you need to know about my computer in order to solve my problem. Thank you in advance.

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Answer
Re: KB3172985 can not install
Jul 23, 2016 12:41AM PDT

Post was last edited on July 23, 2016 12:47 AM PDT

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Re: Re: KB3172985 can not install
Jul 23, 2016 8:03AM PDT

Thanks for the quick reply! I'll try some of the things suggested on the pages you directed directed me to when I get the chance.

Post was last edited on July 24, 2016 12:54 AM PDT