Although mine weren't constant reboots, I had so many it was dizzying. It seemed every time I shut down or started up, there was the update. So much for logging on quick to find something in the am or shutting down quick in a storm (and we did lost power). I read that as a default, it does not update between 8 am and 5 pm and these times can be changed. Why? I came back one day and it updated at 3:30 in the afternoon when it wasn't supposed to. Twice after updating, my computer froze. Once the background image came up and the other time, it wouldn't even do that. I was swearing wondering if I'd have to take a new machine and try a system restore and/or try to undo the update. We should be able to choose when we want it done!
This is a new problem being faced all over the Windows 10 user world... April 2018 update led to endless PC reboot for many computers.
I've faced the situation since last Tuesday. My PC went through the usual regular / forced update by Microsoft for their Windows 10 OS last Monday evening. After that, since Tuesday morning, my PC has been rebooting itself non-stop.
I went through two days of agonizing MS tech support and their knowledge is very limited. They tried all the basic stuff and all the way up to using Rufus and Media Creation Tool installation. Nothing worked. On the "fourth" day (today) Microsoft level 2 tech support was supposed to get in touch with me as per a preset date/time. They didn't call; instead, emailed me that they couldn't reach my phone. I checked and of course they had a wrong number! They had the right number when they confirmed the time the first place and I can't understand how they ended up calling a different number on the day of the call.
In any case, I called them directly and after 2+ hours of listening to their phone ads while waiting for tech support (first India and then US), I finally gave up. I did something I should have done on day one ... took off the hard drive and installed it on an older PC as a storage drive. I was able to access all my files and get on with my life within an hour. I am going to format and reinstall OS tomorrow but at least the day ended with less anxiety today.
Anyone face this issue I have with the endless reboot? Luckily I found my way out on my own, but what about others who are stuck? What's the cure? Thanks!
--Submitted by Tawfiq H.