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Question

Windows 10 shutdown failures

Sep 25, 2015 8:09AM PDT

Nine times out of ten the shutdown procedure on the recently installed Windows 10 O/S hangs on shutdown. The only way I can close down the system, after a suitable pause, is to turn off the current, which doesn't seem to do any harm as the system restarts normally the next time I boot it up, but it irritates me considerably. My question therefore is to know if anyone has run against the same problem and, if so, if they have come up with the solution.
I am running an HP Z230 tower PC with an Intel i7 processor, 8 GB of RAM, 990 GB hard disk and a 64bit O/S.
Thank you CNET for giving me the opportunity to sound out the community.

Discussion is locked

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Answer
Tell more. Did this HP come with Windows 10?
Sep 25, 2015 8:29AM PDT

Or is it an upgrade? I'm finding most folk unaware that after the upgrade we may have to search for drivers and apps afterwards.

That is, a lot of folk didn't know this and expected Microsoft to find all needed drivers.

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Answer
I agree with Bob, this sounds like a driver problem.
Sep 25, 2015 8:39AM PDT

Have you gone to Device Manager and looked for driver problems there? Right-click the Start button, then click Device Manager. Now look for entries with either ! or ? to the left. That indicates the device doesn't have the correct driver. It sounds like you upgraded to 10 and are missing the needed driver(s) as Bob suggests.
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Good luck.