Question

Windows 10 shutdown failures

Nine times out of ten the shutdown procedure on the recently installed Windows 10 O/S hangs on shutdown. The only way I can close down the system, after a suitable pause, is to turn off the current, which doesn't seem to do any harm as the system restarts normally the next time I boot it up, but it irritates me considerably. My question therefore is to know if anyone has run against the same problem and, if so, if they have come up with the solution.
I am running an HP Z230 tower PC with an Intel i7 processor, 8 GB of RAM, 990 GB hard disk and a 64bit O/S.
Thank you CNET for giving me the opportunity to sound out the community.

Discussion is locked
Follow
Reply to: Windows 10 shutdown failures
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Windows 10 shutdown failures
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Tell more. Did this HP come with Windows 10?

Or is it an upgrade? I'm finding most folk unaware that after the upgrade we may have to search for drivers and apps afterwards.

That is, a lot of folk didn't know this and expected Microsoft to find all needed drivers.

- Collapse -
Answer
I agree with Bob, this sounds like a driver problem.

Have you gone to Device Manager and looked for driver problems there? Right-click the Start button, then click Device Manager. Now look for entries with either ! or ? to the left. That indicates the device doesn't have the correct driver. It sounds like you upgraded to 10 and are missing the needed driver(s) as Bob suggests.
`
Good luck.

CNET Forums