Either the machine is not W10 compatible or there are BIOS and drivers that are needed for this to work.
You claim the drivers are up to date so let's hear why you write that. We know the driver update check in Windows is flawed.
Hi, so I recently did a clean install of Windows 10 on my laptop which I bought in 2011 with Windows 7 originally on it. The install worked perfectly fine and the OS works great except for one thing. When I select the restart option, the computer restarts and shows the Windows boot logo but then after that I just get a black screen. At that point, if I press the power button to put the computer in sleep mode and then press it again to take it out of sleep mode, the login screen appears. When I choose to shutdown and do a cold boot, everything's boots up fine. I do not have the computer connected to another video output source when restarting so it should know to project onto my laptop screen. All of my drivers (including graphics) are up to date as well as all Windows updates. Please comment if anyone knows the solution to my problem. Thanks