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Question

Windows 10 says something's wrong w/ my Microsoft account.

May 23, 2019 10:48AM PDT

Does anyone know how to fix it (I tried the fix button already it doesn't do anything)? The account I am using right now is the Admin account to my computer (the only account for that matter), and it signs in here so I don't know what gives. Can anyone help?

Discussion is locked

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Answer
As To Having Only One Admin Account.. Not Good
May 23, 2019 2:15PM PDT

Because account/user profiles can occasionally become corrupted, it's a good idea to have AT LEAST two login profiles with admin rights. That way, if something goes wrong with one, another is available. Therefore, if you're able to do so, create a new local login using the instructions in the link below:

https://support.microsoft.com/en-us/help/4026923/windows-10-create-a-local-user-or-administrator-account

It's not clear as to the kind of Microsoft account you are referring to. What exactly is the error message and where are you seeing it? Is it a local login account, or are you having issues when using a Microsoft login account? Can you log in to the computer? Or is this an online account of some sort, such as OneDrive or Office 365?

If it's a login issue and you've got a third party antivirus installed, try temporarily uninstalling it. Also make sure you're using the correct password.

Here, we don't use Microsoft accounts to login to our computer. Instead, we create all local login accounts.

Hope this helps and let us know more.

Grif

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I tried doing what you just said but the window closed.
May 25, 2019 2:21PM PDT

I went to settings and clicked Add someone to this PC and a box saying "Microsoft Account" was shown briefly then disappeared.

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Give This A Try Then..
May 25, 2019 8:28PM PDT

It's entirely possible you have a corrupt profile and only a reset of the operating system will help it. But if you can still login with your current admin account, try these two steps below first:

First, run "chkdsk" using the instructions below:

It seems as though the Windows 10 "upgrade" process may not install all the files correctly, or maybe they're damaged, or maybe something else, but running Chkdsk has fixed quite a few of these minor glitches. Try running Chkdsk in "repair" mode to find any damaged files and correct them. Start by opening a command prompt as an admin. RIGHT click on the Start button, choose "Command Prompt (Admin). (Or type "Command" in the search line, then RIGHT click on the "Command Prompt" listing at the top, choose "Run as admin".) Once there, type chkdsk /f /r /x, leaving the appropriate spaces between the letters as shown, then press the Enter key. You should see a note that it can't be run till a restart is done, type "Y" for yes, then press the Enter key again. Close the command prompt and restart the computer. Chkdsk will run upon restart and will take quite a while to finish.. Don't panic when the progress bar stays at 10% for a long time. It's fairly normal and the Chkdsk process may take a couple of hours.

When it's finished, it will boot to your normal startup/lock screen and you can login normally and then see if things are working correctly again.

Next, if that doesn't fix it so you can create a new admin user from the previous post, then run the System File Checker to correct any broken or missing system files. Open an elevated command line, type "sfc /scannow", then press the Enter key. After the scan is done, restart the computer and try see if things work as they should.

Hope this helps.

Grif

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Answer
FIX
May 24, 2019 7:49PM PDT

Hi Kaish,

I have had a lot of problems logging in as well. This video helped me fix whatever was wrong. I will link it down below