Question

Windows 10 Reset Problem

I hope this isn't a daft query. I have an ACER laptop running Windows 10 which has had a registry / profile malfunction. Despite my best (but limited) efforts I have been unable to fix it and it has been suggested that I do a factory reset. But this is my question - when I bought the ACER it was running Windows 8 but has been updated over the years. Will a factory reset return me to Win 8 and if so will it be easy to restore to Win 10.

I would be most appreciative of any help and advice.

Thanks

George

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Answer
Re: factory reset

Most likely it will return you to Windows 8 (or maybe 8.1 depending on when you bought it). You'll need to download and install Windows 10 just as you did 3 years ago (unless you did it via Windows update, then it's a different way).

But I'd start with resetting it from the Settings in Windows 10, asssuming you can still access that.

Two recommendations for when it's up and running again:
1. Make a recovery drive. See https://answers.microsoft.com/en-us/windows/forum/windows_10/how-to-create-a-recovery-drive-for-reinstalling/58df9c7d-84de-4652-9952-8bac34abc6c5 or google WINDOWS 10 RECOVERY DRIVE for more information.
2. Make an image backup once in a while to to go back to if necessary. Backup your own data much more regularly.

Post was last edited on June 14, 2019 12:52 PM PDT

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Never meddle with the registry!

Many thanks for your help and advice. My problem started on Friday during a 'cleaning up' session. I wanted to rename a user folder (C:\Users\George) which I couldn't do. I followed the instructions from a different forum that involved changing the ProfileImagePath in the registry. I followed the instructions to the letter including creating a restore point and backing up the registry. But everything went pear shape from that point on. When I looked back at the forum instructions, annoyingly the person who made the post had made changes to his suggestions further down the page. Now I can get into Windows (very very slowly) but my profile appears to be completely corrupted and I cannot get it back. The restore point didn't work and returning to the save registry made no difference. Hence my decision to go for the nuclear option.

Thanks

George

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Re: rename

If you still can get into Windows and create a new admin user, you can copy the contents (practically all, except the user part of the registry) from the old profile to the new and just continue with the new profile.
Apparently, it's easier and less error prone than renaming the old profile.

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Windows Reset

I got so fed up with this that I decided to go for a complete reset even though it will take me back to Win 8 - still, only myself to blame. Once I have re-installed all of my software (a nightmare I'm not looking forward to) then I will upgrade to Win 10.

The trouble is I'm not exactly sure how to do this as Win 8 was preinstalled (OEM I think) and would be grateful for an idiot's guide on how to achieve this.

Thanks again

George

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Re: install Windows 10

1. https://www.microsoft.com/software-download/windows10 to make a bootable USB or DVD
2. Boot from that.
3. Follow the instructions. If you don't need/want a Microsoft account: skip that step and only make a local account.

I'd first install Windows 10, then the applications. If for some reason the factory reset doesn't work anymore: you don't need that. The above 3 steps cover both an upgrade and a fresh install.

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Fixed!

Thank you for all of your help. But, surprisingly, when I completed the reset it automatically updated to Windows 10 without me having to do anything. So, problem solved I hope. Just need to renistall apps then we're off again.

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Answer
Windows 10 Reset Problem

You do not need to return to factory settings, I think Format and window 10 is better for you to install. Make a backup before formatting

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