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Question

Windows 10 & Nvidia Drivers Causing HDD Reset Help

Nov 26, 2015 11:00PM PST

I had recently upgraded my Asus A53S from Windows 7 to 10. Along with this update I decided it was necessary to update my graphics card drivers as well (GT540m). Apparently the newest driver update from Nvidia has been known to cause severe problems with Windows 10, causing things such as black log in screens (caused by phantom external monitor? and making login impossible) but still displaying cursor movement, and in my case, after initially experiencing these black screens, resetting my hard-drive's primary partition to factory default (including clearing the hard-drive, resetting to Windows 7, and deleting any system restore points). Needless to say, I'm quite heartbroken. She's always been a reliable machine for most everything, but now there's no way to restore to a point before factory backup in 2011. First and foremost, has anyone ever experienced this issue with 10 and corrupted graphics driver updates? And perhaps more importantly, is there anyway to restore the primary partition to the condition it was in before the driver update? This again would have to be without the Windows Backup files as they were also reset and apparently deleted. I've already assumed all the files stored on the disk from the past four years as lost, and am, again, quite heartbroken. I hope there may be some solution to this and appreciate any help, even if the help is simply reassuring my hopelessness. Thanks.
-Dan

Discussion is locked

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Answer
Sorry but are you changing OSes with no backup?
Nov 26, 2015 11:07PM PST

That's like high wire acts without a net. Can be fatal.

"Windows Backup" has many posts so where's your backup?

As to 10, no. At the office it's been 98% fine. An occasional search for a touchpad driver but the rest were flawless. As to video drivers, I think folk have forgotten that not all are going to be automatically found.

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Changing OSes
Nov 26, 2015 11:29PM PST

Before first updating to 10 I did create a system backup in Windows 7, and again after assuring that the initial 10 upgrade was stable on my machine. However, each of these backups were stored on the primary partition (along with older ones) where the OS was also housed. As I believe I stated, this partition was factory reset after several crashes once I had attempted to restart my computer after updating graphics drivers. I am unaware as to how this caused a reset to factory settings, nonetheless it happened, and with this reset of the primary partition, the restore points I had set were wiped. Hope this clarifies the situation.
-Dan

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Then restore from backup.
Nov 26, 2015 11:44PM PST

Restore points don't contain our files or even the OS so they are never backed up.

I consider Windows Backup to be unreliable. I'll use anything else.

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Perhaps a closer examination is necessary
Nov 27, 2015 12:00AM PST

Again, as previously stated, all my backup files were on the C primary partition. That partition was wiped upon (the unexpected and unwarranted) factory reset. The backup files no longer exist. If it were as simple as restoring from the generic Windows Backup, I would have no need for further help and would not have posted.
-Dan

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Backup is not done on the drive we install the OS.
Nov 27, 2015 12:39AM PST

I missed where you wrote you had a backup on the OS drive. That means it's gone. I doubt Drivesavers can help with this wipe out.

Sorry to read about this loss but let's hope others learn from this one.